Risk Associate
at Coda Payments
Manila, Fifth District, Philippines -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 07 Nov, 2024 | Not Specified | 08 Aug, 2024 | 3 year(s) or above | Working Experience,Ecommerce,Project Management Skills,Fraud | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
WHAT WE DO
At Coda, we break down barriers between publishers and their audiences by thinking outside of the app. Coda is trusted by 300+ top digital content publishers - including industry giants Activision Blizzard, Bigo, Electronic Arts, Riot Games, and Zynga - to grow revenue, profit margins, and customer engagement in 60+ markets with ease. For publishers, this means less lift, more players and more payers. For players, Coda’s solutions allow them to pay for play their way.
Our winning formula? A laser-focused, pragmatic attitude coupled with an unwavering commitment to excellence. We are customer-centric, creative, and solution-oriented, always delivering to our users the top-tier entertainment content they want at competitive prices.
If you’re ambitious, bold and ready to take your career to the next level, get in touch!
REQUIREMENTS
- 3+ years of experience in Risk Investigation/Operation work in an payments, ecommerce or SaaS company
- Attention to detail and identifying underlying patterns of Fraud
- Strong organizational, communication and project management skills
- Working proficiency in dispute management, evidence templating etc
- Working experience with at least one Payment channel portals
- SQL query knowledge is a plus
- Willing to work in a shifting schedule (24/7 rotating shift)
Responsibilities:
- 24/7 Transaction Alert Monitoring: You will oversee our round-the-clock transaction alert monitoring system, ensuring prompt identification and response to potential fraudulent activities.
- Dispute Management: You will manage dispute resolution processes across multiple countries and platforms, maintaining thresholds for various monitoring programs to ensure compliance and efficiency.
- Customer Complaint Handling: You will address and resolve customer complaints related to fraud, providing timely and effective solutions to daily escalations from Payment Channels (PC) and Publishers.
- AML Transaction Monitoring: You will participate in Anti-Money Laundering (AML) Transaction Monitoring, serving as a Level 2 investigator to identify, report suspicious activities, file and review ISTR.
- Process Optimization: You will optimize existing operational processes and contribute to projects aimed at implementing advanced fraud prevention measures.
REQUIREMENT SUMMARY
Min:3.0Max:8.0 year(s)
Information Technology/IT
IT Software - Other
Software Engineering
Graduate
Proficient
1
Manila, Philippines