Risk & Compliance Manager

at  Downer Group

JOIN US ON THE JOURNEY.

We currently have an opportunity for a Risk and Compliance Manager to join our team based in Bendigo. The Performance, Risk, and Quality Manager is responsible for risk, compliance, and quality management to ensure contract performance is managed and that work activities are conducted in accordance with the Policy and Procedures Manual, the Operator’s standards and relevant guidelines and policies.

WHAT YOU’LL DO

The role has a broad remit, with key responsibilities outlined below:

• Work with key client and Downer teams to ensure compliance with Hospital accreditation.
• Reviews of the Quality Assurance Plan, including the formulation of a structured quality audit regime
• Maintain continuous awareness of outcomes of quality and efficiency improvement activities by attending client and/or department meetings.
• Manage the Abatement system for the contract and provide data for reporting.

• Manage the roll-out and ongoing maintenance of the Customer Satisfaction Survey program. Responsible for disseminating the data appropriately and developing action plans for improvement.Actively seeking ways to improve work efficiency and identify areas where opportunities for business improvements can be realised.

Working for the Social Infrastructure and Citizen Services business unit, means every day you will be enabling our communities to thrive. With a bright future ahead of us, you find purpose here and have the opportunity to directly impact and contribute positively to our future. You’ll also find a range of benefits available such as:

• Training and development to support your career.
• Internal career opportunities across the Downer Group business.
• Affordable healthcare covers, discounted car purchase and rental (with selected brands), and other retail discounts.An Employee Assistance Program providing access to professionals to support you (and your family) to achieve your personal or professional goals through wellbeing coaching, counselling, financial advice, legal advice and more