Risk Engineering Assistant (Part-Time, Job Share, Full Time)

at  Zurich insurance

THE OPPORTUNITY:

Zurich Resilience Solutions (ZRS) have an opportunity for an Assistant Risk Engineer to join our diverse, enthusiastic and thought leading team.
Working alongside ZRS Account engineers, this is a rewarding role focussed on providing administration and coordination duties for both customers and underwriters to ensure we provide excellent customer service standards.
Zurich Resilience Solutions is pivotal to supporting our customers and internal stakeholders with market leading risk management solutions and we are looking for candidates who are able to support our vision for exceptional customer service.
Working with an award-winning Risk Engineering team as part of a Global insurer will allow you to further develop your career in a diverse and inclusive environment presenting a wide range of development opportunities whilst demonstrating commitment to corporate values.
We are looking for candidates who have experience in managing and exceeding customer expectations, put customers first, act responsively in a team environment and demonstrate an appetite for excellence.
The role is home based with very occasional travel within the UK.
Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

WHO WE ARE:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.
With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.
We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.
If you’re interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.

WHAT WILL YOU BE DOING?

• Gather and collate information to assist with customer programmes
• Data management and input for the region and aligned accounts
• Coordinate accounts including risk improvement actions, monitoring earned income and accurate capture of metrics
• Support the resolution of customer queries, including involving other stakeholders where relevant
• Production of customer & underwriting reports monitoring service delivery and revenue income
• Supporting the ZRS management team to deliver operational and strategic excellence