Risk Management Coordinator

at  YMCA of Greater Seattle

JOB SUMMARY

Under the supervision of the AVP of Risk, the Risk Management Coordinator provides moderately complex and confidential administrative support to the YGS Risk Management. This shall include providing information and assistance to YGS staff through the Risk Management ticketing system; reviewing Incident Reports for accurate information and following up with staff as necessary, filing and tracking insurance claims; reviewing and confirming training documentation related to authorized drivers, managing and requesting certificates of insurance for and from vendors; and tracking and organizing staff trainings. The Coordinator will also maintain department records and files (both electronic and paper) and the Risk Management SharePoint site.

PREFERRED EDUCATION AND EXPERIENCE

• Experience in incident reporting processes and/or liability claims management
• Experience in organizing and/or facilitating trainings
• Experience working with SharePoint and/or LogicManager
• Ability to speak any language in addition to English
  At the Seattle Y, we are an inclusive organization of people with a shared commitment to nurture the potential of youth, promote healthy living, and foster social responsibility. We also believe in supporting the wellbeing of our employees and offer a free Y membership as a benefit of employment.
  Become a leader on our team at the YMCA of Greater Seattle where we promote a continuous learning environment and career opportunities.
  “YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.
  We are a drug & alcohol-free workplace; all job offers are contingent on the results of a background check and (on applicable jobs) drug screening, including screening for marijuana. We participate in the Federal E-Verify system.
  If you need assistance of any kind with the application process, reach out to recruiting@seattleymca.org or the HR department at 206.382.5082.”

• Support Risk Management team by fielding all Risk Management related support tickets and elevating issues as necessary.
• Auditing YGS internal Policy Hub Sharepoint site to ensure that policies are appropriately labeled, stored and updated per YGS compliance standards.
• Reviewing LogicManager Incident reports to ensure accurate data entry and following up with site teams as necessary to ensure proper documentation of claims.
• Preparing LogicManager data reports for use in communications to Senior Leadership and outside claims representatives.
• Assist AVP of Risk Management in the timely reporting and tracking of insurance claims.
• Reviewing and tracking Certificates of Insurance provided by third-party vendors.
• Assist with coordinating Risk Management related trainings in partnership with the YGS Learning and Development team.
• Support Risk Managers with entering and tracking data related to facility safety and aquatics audits.
• Assist Risk Managers with compiling and tracking meeting minutes and follow up items generated from association safety committees.
• Review Authorized Driver documentation to ensure compliance with YGS training standards and issue Authorized Driver certificates as appropriate.
• Monitor and reply to inquiries that are submitted to the team’s ticketing system, ensuring all service level agreements are met and issues are escalated when needed.
• Organize and implement team communications by submitting announcements and programmatic updates through company communications channels and updating team SharePoint site.
• Foster a culture of compliance by creating reports to support organizational leaders in reviewing their team’s training and operational compliance status.
• Assist and manage the ordering and tracking of First Aid/AED and other safety related equipment.
• Support other areas of the Risk team during high volume times of the year.
• Attend trainings, participate in Risk meetings, and engage in other professional development opportunities to develop a strong understanding of Risk and Insurance policies and industry high impact practices.
• Other duties as assigne