Risk & Payments Data Analyst/Analyste de Données Risques & Paiements

at  Plusgrade

Travel is not just about the destination; it’s about every memory made along the way. We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring out the best in everyone, fostering a culture where we believe we are better together, working towards an extraordinary future in travel. Come help us transform everyday travel into extraordinary experiences.

WHAT YOU’LL LOVE ABOUT US:

\uD83C\uDFE6 RRSP/401(k) Matching
\uD83C\uDFE5 Comprehensive Health Plans
\uD83D\uDCC5 Flexible Paid Time Off
✈️ Travel Experience Credit
\uD83E\uDDD8 Annual Wellness Credit
\uD83E\uDD57 Team Events and Monthly Lunches
\uD83D\uDCBB Home Office/Commuter Credit
\uD83C\uDF05 Work From Anywhere Program
\uD83C\uDF7C Parental Leave Top Up
\uD83C\uDF0D Adventure Pass

ABOUT THE ROLE:

Plusgrade is looking for a Risk & Payments Data Analyst to join our Risk and Payments team for a permanent position. We’re looking for a smart, detail oriented, enthusiastic person with a passion for problem solving, dashboard creation, report building and analysis. As a Risk & Payments Data Analyst, you will be relied on to review, build and or enhance current reports used by the risk team. You will be relied on for insights and recommendations based on your analysis of a variety of data sources.

WHAT YOU WILL BE DOING:

The successful candidate must be a fast learner with excellent Python, SQL, and Excel proficiency, exceptional analytical abilities, strong data visualization skills, and a sharp focus on improving efficiencies in a fast-paced setting. If this is your passion then this role could be for you. As a Risk and Payments Data Analyst, you will perform a critical function in optimizing and enhancing our reporting and data analysis, and working on fraud mitigation through anomaly detection within transactions.
Our primary database system is Snowflake. We also utilize a range of technologies, including Vertica, SQL, Alteryx, Dataiku, Python, and Tableau.

Reporting to the Senior Risk and Payments Data Analyst, you will be responsible for:

• Understanding the business needs of stakeholders and translating them into reporting deliverables and actionable recommendations.
• Supporting the evaluation of fraud trends, investigating root causes of losses, and formulating proposed solutions and remediation strategies.
• Supporting the team’s ongoing process of making data-driven decisions.
• Analyzing, evaluating, and interpreting trends or patterns in multiple complex datasets, including fraud and gaming activity.
• Ensuring data and reporting accuracy, integrity, and security.
• Leveraging data analytics tools (such as Tableau, Dataiku, Alteryx, and Excel) to manipulate data, and build and enhance reports, charts, and dashboards.
• Continuously re-evaluating business needs, identifying gaps, and providing recommendations to improve and streamline processes.
• Supporting the timely resolution of operational and technical issues by working collaboratively with internal and external teams and vendors, and escalating when necessary.