Room Attendant

at  Tsebo Group

ABOUT US

As a Room Attendant you will ensure that all rooms are serviced and prepared in accordance within the hospitality environment standards as well as all associated block storerooms and corridors.
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.
Please note by registering your details for this Talent Pool you acknowledge a potential, future relevant role within Tsebo Cleaning Solutions and that this is not an active vacancy. Our business recruits throughout the year, and job roles will become live at different times in different locations. By applying you will be considered for all similar roles in Tsebo Cleaning Solutions when they open.

SKILLS AND COMPETENCIES

• Strong people skills.
• Strong oral communication and writing skills.
• Good listening skills.
• Multitasking skills.
• Ability to work independently and under pressure.

QUALIFICATIONS

• Grade 11 or 12.
• Room attedant experience 2 to 3 years advantageous.
• Leadership ability.

• Professional and well groomed;
• Vibrant and energetic personality;
• Be able to communicate very well in English;
• Be able to work flexible hours including late shifts, week-ends and public holidays;
• Be meticulous to detail when cleaning rooms;

Reliable and punctual.

• Ensure the cleaning of your allocated section.
• Ensuring the highest standard of cleanliness and service.
• Making sure that all guest supplies and consumables are replenished and replaced where needed.
• Ensure that special requests are completed in accordance with the policies and procedures in place.
• Maintain a neat work area i.e. Corridors, walls, and floors in your allocated section.
• Understanding/knowledge with regards to SOP (Standard Operating Processes) for various cleaning within the rooms i.e. bed making, mattress turning and vacuuming etc
• Ensure that the housekeeping storeroom in allocated section is kept clean and tidy.
• Ensure that guest laundry is handed in for laundering in line with the with company policies and procedures.
• Follow-up on all uncollected room service trays in allocated section, ensuring prompt removal by the Room Service department.

Report any maintenance issues and follow-up that it has been completed.