Rooming House Specialist

at  Community Housing Ltd

• Contribute to a world without housing poverty.
• Permanent, full-time position based in Melbourne.
• Great salary + super + salary packaging + other benefits

ABOUT US

Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.
At CHL, our primary goal is to create safe, secure, and affordable housing options that empower individuals and families to thrive. With a focus on delivering high-quality service and outcomes, we manage over 11,000 new and existing properties across various communities. CHL is driven by a collaborative team culture where every member plays a vital role in achieving our mission.

A career in community housing is extremely rewarding and now you too can contribute to positive social impact and a world without housing poverty.
As a Rooming House Specialist, you will be responsible for delivering high quality tenancy and property management at our Queens Road facility. This is a leadership role that also supports our kitchen staff to deliver a healthy and effective meal service and ensuring cleaning and maintenance contractors complete work to a high standard for staff and residents.
With a strong focus on providing excellent customer service delivery, you will also work closely with key stakeholders such as government department, clients, support agencies and relevant CHL departments to maintain a mutually beneficial relationship and facilitate regular meetings to ensure effective communication and service delivery.

Key responsibilities include but not limited to:

• Ensure timely, accurate, and efficient operation of CHL rental collection and arrears recovery systems
• Conducting condition reports, tenancy sign up, entry procedures, lease and rent reviews, and exit procedures
• Liaising with Asset Management Unit in relation to tenanted and vacated property maintenance.
• Coordinating reporting, complaints, compliance, quality, and accountability requirements along with responding quickly to tenancy breaches & representing CHL at VCAT.