Rooms Division Administrator - New York Hilton Midtown

at  Hilton

Rooms Division Administrator - New York Hilton Midtown
The looking to welcome 3 Rooms Division Administrators to our housekeeping team!
It’s all about location in NYC and New York Hilton Midtown places you right in the heart of the action. At this 1,878-room property, you will be within walking distance of a multitude of famous attractions, including Central Park, Radio City Music Hall, MOMA, and Broadway. Stop by the theater and transportation desk for tips, tickets, and travel in and around the city.
We are looking for 3 candidates: 1 AM shift, 1 PM shift, and 1 swing shift (will work AM and PM shift)
Shift Pattern: 6:00am – 3:00pm & 2:00pm – 11:00pm
Pay Range: $30.00 - $33.00 / hour

WHAT WILL IT BE LIKE TO WORK FOR THIS HILTON WORLDWIDE BRAND?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions, and gets away from it all.
Hilton Hotels & Resorts is one of Hilton Worldwide’s ten market-leading brands. For more information visit www.hiltonworldwide.com.
If you understand the importance of upholding a brand’s reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts

• Complete room attendant schedules, along with other schedules as directed by management.
• Update staffing requirements with forecasted numbers and determine staffing requirements.
• Approve or deny team member requests for time off or make other adjustments to the schedule as appropriate.
• Utilize the OnQ Scheduler computer system.
• Complete the assignments of room attendants to floor sections to cover open rooms or otherwise assign room attendant duties.
• Answer the phone and emails in the housekeeping office and dispatch requests to managers, floor supervisors, and public space attendants as required.
• Must be able to answer the telephone and respond to customer/employee inquiries speaking clearly and pleasantly.
• Comprehend and speak English thoroughly, accurately record and deliver messages for any employee in the department in clear legible handwriting.
• Update time and attendance tracking documentation to properly record all team member absences and tardiness. Assist management in preparing documentation to address concerns.
• Assist with the processing of departmental payroll and complete all payroll tasks in the absence of the Housekeeping Payroll Administrator