Rooms Division Manager

at  The Federal Hotel

Position Overview:
The Rooms Division Manager (RDM) at The Federal Hotel is a dynamic leader responsible for overseeing all aspects of the hotel’s operations, ensuring the team’s efficiency, and achieving financial goals. The RDM will be directly responsible for the hotel’s profitability, budgetary compliance, and operational excellence. Working closely with the Sales Director, the RDM ensures occupancy targets are consistently met through strategic planning and marketing efforts.
Additionally, the RDM will ensure that the front desk staff adhere to Choice brand guidelines, policies are correctly followed, and effective conflict resolution techniques are applied. The ideal candidate will have a proven track record in hotel management, exceptional leadership skills, and a commitment to delivering the highest level of guest satisfaction.

Essential Functions:

• Operational Leadership: Oversee all hotel operations, ensuring that each department achieves its objectives efficiently and effectively. Drive the hotel’s success through strong leadership and strategic planning.
• Financial Management: Responsible for the hotel’s financial performance, including profit and loss management, budgetary planning, and cost control. Analyze financial reports and implement strategies to improve profitability.
• Sales and Occupancy: Collaborate with the Sales Director to develop and implement strategies that drive occupancy rates and revenue. Monitor market trends and competitor activity to adjust strategies as needed.
• Brand Compliance and Policy Adherence: Ensure that all operations comply with Choice brand guidelines and the hotel’s internal policies. Maintain high standards of service and quality across all departments.
• Conflict Resolution: Lead by example in resolving guest and staff conflicts, employing effective communication and problem-solving skills to maintain a positive environment.
• Team Development: Recruit, train, and motivate hotel staff to achieve their highest potential. Promote a culture of excellence, accountability, and continuous improvement.

Qualifications:

• Experience: At least 3 years of experience in hotel management, including roles with increasing levels of responsibility. Experience with the Choice Hotels brand is preferred.
• Education: Bachelor’s degree in Hospitality Management, Business Administration, or related field, or an equivalent of experience containing leadership positions.
• Skills: Strong leadership and organizational skills, excellent financial acumen, strategic thinking, and the ability to drive sales and marketing efforts. Proficient in hotel management software and Microsoft Office Suite.
• Attributes: Exceptional communication and interpersonal skills, adaptability, and a proactive approach to problem-solving. Demonstrated ability to lead and inspire a team.

Additional Information:
The Federal Hotel is an Equal Employment Opportunity (EEO) employer committed to fostering a diverse and inclusive work environment. We encourage applications from all qualified individuals, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
This job description outlines major responsibilities but is not exhaustive. The General Manager may be required to undertake additional duties to ensure the hotel’s operations and success.
For accommodation requests or more information, please contact HR@777gamellc.com.

• Operational Leadership: Oversee all hotel operations, ensuring that each department achieves its objectives efficiently and effectively. Drive the hotel’s success through strong leadership and strategic planning.
• Financial Management: Responsible for the hotel’s financial performance, including profit and loss management, budgetary planning, and cost control. Analyze financial reports and implement strategies to improve profitability.
• Sales and Occupancy: Collaborate with the Sales Director to develop and implement strategies that drive occupancy rates and revenue. Monitor market trends and competitor activity to adjust strategies as needed.
• Brand Compliance and Policy Adherence: Ensure that all operations comply with Choice brand guidelines and the hotel’s internal policies. Maintain high standards of service and quality across all departments.
• Conflict Resolution: Lead by example in resolving guest and staff conflicts, employing effective communication and problem-solving skills to maintain a positive environment.
• Team Development: Recruit, train, and motivate hotel staff to achieve their highest potential. Promote a culture of excellence, accountability, and continuous improvement