Rooms Reservations Executive - Hotel

at  Premier Inn Hotels LLC

Ready to make a difference for customers, colleagues and your career? Do you want a future worth getting excited about? This is the place to be. We have an exciting opportunity for an experienced Reservationist to join the team at our Premier Inn in Dubai.
Premier Inn is a British hotel chain and the UK’s largest hotel brand with more than 750 hotels. Premier Inn hotels in the UAE operate under a strategic partnership between Emirates Group and Britain’s leading hospitality firm Whitbread PLC, established to develop the Premier Inn brand throughout the region. At Premier Inn we make every day experiences special for millions of customers and create excellent career opportunities for people like you. Currently we have 7 hotels in the Middle East and an exciting pipe line of new hotels opening in the foreseeable future. We hold many coveted people and brand industry awards, and we want you to help us add another award to our trophy cabinet!

As a Reservation Sales Consultant, you will be responsible for providing a quality and customer service driven, end to end service for Wholesale, Airline and Group business reservations segments. And every day to constantly elevate the guest care quality and provide a fantastic service that our guests love.
Your day-to-day work:
· Provide exceptional customer services in accordance with the brand standards.
· Effectively and professionally manage all reservations for customers.
· Support the Contact Centre by managing corporate bookings during off hours.
· Generate good Sales Leads for the company to acquire new customers.
· Ensure that the system and booking documentation is accurate and up to date.
· Be a brand ambassador and follow and maintain the Company’s Quality & Compliance Standards.
· Be able to configure rates in Opera PMS system based on all signed contracts.