Rostering Officer - Full time

at  Independence Australia Group

ABOUT US

Independence Australia Group is a social enterprise that provides choice for people with a disability or other personal need, enabling them to regain and retain their independence within an inclusive community.
As a social enterprise, we redistribute the surplus funds generated through the sale of over 12,000 healthcare products, mobility aids, and equipment into programs that support people living with a disability. We are one of Victoria’s largest NDIS providers of specialist disability in-home and community supports, offering a unique combination of core supports and consumables to NDIS participants. To read more about us, visit independenceaustralia.com.au.

ABOUT THE ROLE

We are looking for a Rostering Officer to join our team and be the face of our company. This is a permanent, full-time position based at our head office in West Footscray.

• Hourly rate which will range from $33.95 - $35.50 per hour depending on experience + SUPER
• Coordinate all rostering requests in a timely manner to reflect client’s requests
• Update and maintain roster changes within the system to ensure accurate information
• Liaise regularly with internal stakeholders to discuss staffing resources and any issue that affects rostering
• Keeping up to date with the range of programs, policies and procedures to be able to provide advice to support workers
• Respond promptly to consumers and staff enquiries and associated actions including redirection to Rostering Team Leader if necessary
• The ideal candidate will need to rotate between 6am to 5pm

WORK WITH PURPOSE

Are you looking for a rewarding career that makes a positive impact on people’s lives? Join the Independence Australia team to help thousands of Australians living with disability and personal need lead fulfilling and independent lives.

Be part of a team that values equity, empathy, respect and quality underpinned by our four guiding principles:

• Customer Centric: Ensuring that customers have choice and control is paramount in our decision making.
• Valued People: Encouraging and rewarding innovation and excellence, recognition, and feedback.
• One Organisation: Sharing a common purpose supported by positive contributions, clear responsibilities, and accountability.
• Strive for Excellence: We value and reward innovative thinking, proactivity, resourcefulness, and responsiveness.