Rota Co-Ordinator-Unplanned Care

at  East and North Hertfordshire NHS Trust

We are recruiting for a Rota Co-Ordinator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
The post-holder will Support the Medical Rostering Lead in the coordination & administration of the medical staffing on-call rotas within unplanned care using Medirota (e-Rostering) system.
The post holder will also co-ordinate the sickness, study leave and special leave for all medical staff identifying and escalating risks with input and support from the lead Consultants, Senior registers and the leadership team.
The post holder will also provide assistance and advice to new and existing users of the system.
Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
To ensure that the medical team comply with all Medirota (e-Rostering) system and processes.
Maintain operational staffing functions associated with E-Roster and all associated systems and processes.
To undertake all administrative changes required to the system.
To provide first line support to system users
To provide technical support, answering support queries either via phone, email or face to face.
To maintain a high degree of customer service.
Process changes, requests, and forms in a timely manner, whilst being aware of when further guidance may be required.
Directs unresolved issues to relevant resource.
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

WE RUN THE FOLLOWING HOSPITALS:

The Lister Hospital, Stevenage
New Queen Elizabeth II (New QEII), Welwyn Garden City
Hertford County, Hertford
Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role

Please refer the Job description for details