RRC - Learning Technology Administrator - Education Specialist IV

at  RAILROAD COMMISSION OF TEXAS

RRC - Learning Technology Administrator - Education Specialist IV (00046369)
Organization: RAILROAD COMMISSION OF TEXAS
Primary Location: Texas-Austin
Work Locations: RRC Headquarters 1701 N Congress Avenue Austin 78701
Job: Education, Training, and Library
Employee Status: Regular
Schedule: Full-time
Standard Hours Per Week: 40.00
Travel: Yes, 5 % of the Time
State Job Code: 0823
Salary Admin Plan: B
Grade: 23
Salary (Pay Basis): 5,098.66 - 7,174.99 (Monthly)
Number of Openings: 1
Overtime Status: Exempt
Job Posting: Nov 12, 2024, 7:55:11 AM
Closing Date: Nov 26, 2024, 11:59:00 PM
Description
The Railroad Commission of Texas (RRC) is a Texas state agency with primary regulatory jurisdiction over the oil and natural gas industry; pipeline transport and pipeline safety; natural gas utilities; the LP-gas industry, and surface mining operations.
You can find more details about us on the Railroad Commission of Texas’ website here https://www.rrc.texas.gov/aboutus/.

To support our mission to serve Texas, we need great people to join our team. We provide a great working environment along with outstanding benefits, including:

• Generous paid time off including vacation, sick time, and at least 12 paid holidays per year
• Telework options for eligible positions
• Flexible work schedules
• Retirement pension with a 150% agency match – you can watch this YouTube video that describes this amazing benefit: https://www.youtube.com/watch?v=AJI6M7g73-w
• 401(k), 457(b) and Roth
• Health premiums 100% paid for full-time employees
• Tuition Reimbursement
• Wellness and Exercise Leave
• Career development programs/opportunities for advancement

For a complete list of our total compensation package, please visit our website at https://www.rrc.texas.gov/about-us/jobs/.
To view benefits available to all State of Texas employees, visit the Employee Retirement Systems website at https://www.ers.texas.gov/benefits-at-a-glance

RRC’S COMMITMENT TO LEARNING:

The Railroad Commission of Texas is a learning-centric organization, encouraging personal and professional growth by providing multiple learning paths, tailored to the needs and potential of all RRC employees.
The Training and Professional Development department is responsible for all agency-wide training at RRC. This includes understanding and defining needs, developing high quality learning solutions in partnership with excellent educators, and delivering training in multiple formats throughout the year.
In today’s learning environment, technology plays a major role. We are seeking a Learning Technology Administrator who brings the knowledge and experience necessary to fully leverage RRC’s current and future technology tools and platforms to maximize our effectiveness in meeting and exceeding the expectations of our internal customers, RRC’s employees. This position will report to the Professional Development Manager.

MINIMUM QUALIFICATIONS:

• A minimum of two years of experience with progressive responsibilities for technical administration of a Learning Management System(LMS).
• Experience with learning theory and practices in organizations.
• Knowledge and technical capabilities for website design and execution.
• Knowledge and proficiency with Microsoft 365 Suite: Word, Excel, Outlook, PowerPoint.
• Ability to work at the agency’s headquarters in Austin, Texas at least 3 days each week.

PREFERRED QUALIFICATIONS:

• Bachelor’s degree or higher from an accredited college or university.
• Experience working for a Texas state agency or other Public Sector organization.
• Experience in the initial set-up, implementation, and deployment of a new Learning Management System.
• A collaborative team-based attitude and work style.
• Ability to work independently with minimal supervision.
• Excellent task prioritization and time-management skills.
• A high level of ability with written and spoken communication.
• A broad understanding of organizational Mission/Vision/Strategy/Tactics.
• Proven cross-functional ability to build win/win relationships with other departments and divisions.
• A passion for technology and the drive to constantly learn and grow professionally.
• Pride in providing exceptional customer service
• Skilled in problem-solving, decision-making, active listening, and critical thinking.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of the principles and practices of project management.
• Knowledge of organizational development principles and/or adult learning techniques.
• Skill in working under deadline pressure with an ability to adapt to change in the workday routine as required.
• Skill in handling multiple tasks and prioritizing workload.
• Skill in problem solving, decision making, active listening, and critical thinking.
• Skill in communicating effectively, both verbally and in writing.
• Ability to analyze training data to identify trends and propose appropriate actions.
• Ability to maintain strict confidentiality of information and documents.
• Ability to work independently and as a member of a team.
• Ability to maintain professionalism and communicate with tact and diplomacy in all situations.

MISCELLANEOUS REQUIREMENTS

• Occasional flexible hours, overtime, and weekends are required.
• Occasional overnight travel may be required.

PHYSICAL REQUIREMENTS

The physical requirements described here are representative of those that an employee must meet to successfully perform the essential functions of this job.
Ability to reach high and low; open, close and retrieve files from file cabinets as well as operate computer keyboard and appropriate office equipment. Must walk/stand for considerable amounts of time and lift 20 pounds. Must be able to set up training rooms according to the trainer’s specifications, including moving chairs, securing sound equipment, and other materials.
Work Hours and Telework: Standard office hours for Commission employees are 8:00 a.m. to 5:00 p.m., Monday through Friday. Our agency offers alternate schedules for employees, as long as it does not adversely affect operations and service levels, and standard hours of operation are maintained. The Commission may also offer telework based on the agency’s approved Telework Plan. Alternate work schedules and telework may be discussed with the hiring manager during the interview process.
APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the CAPPS Recruit Prescreening Questionnaire to be considered for the posting. To complete the Prescreening Questionnaire, go to CAPPS Recruit to register or login: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en

• Serve as the Primary Administrator for RRC’s new Learning Management System (LMS) from Cornerstone On Demand. This will include the new LMS system setup, deployment, and ongoing management.
• Manage and upgrade the Training & Professional Development Team’s website pages on the agency’s Intranet. Build partnering relationships with RRC’s Communications and ITS divisions to support the Team’s web-based internal branding and information.
• Recommend and install quality metrics of our Team’s effectiveness, perform analysis and produce meaningful reports as may be required.
• Evaluate, make recommendations, and assist with the Team’s ever-changing portfolio of learning options and vendors, including maximizing the potential benefit of the eLearning portfolio that will be bundled with the Cornerstone LMS.
• Support and assist with training event scheduling, especially with virtual programs delivered via RRC’s resident platform, MS Teams, Zoom and others.
• Develop a deep understanding of the Team’s internal processes related to planning, organizing, scheduling and registering learning events, and make recommendations for improved efficiencies, especially related to technical tools.
• Assist with defining, interpreting, and adjusting the Team’s learning procedures and processes to be fully aligned with and supportive of the agency’s mission and vision.
• Assist with the Team’s annual planning and budgeting process.
• Take lead responsibility for various Team projects as may be required.
  For Military Crosswalk information, please visit: Military Crosswalk for Occupational Category - Education
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