Safeguarding &PPU Administrator

at  Serco Plc

Prison Support Officer Safeguarding and Public Protection - HMP Fosse Way
Leicestershire, LE18 4WS
Salary £24,150
Permanent (Full-Time, 40 Hrs)
Here at Serco, we are looking for a Safeguarding and Public Protection Prison Support
Officer to join the team at our new state of the art Category C prison, HMP Fosse Way.
The role of a Safeguarding and Public Protection Prison Support Officer is to offer
Operational Support within Offender Management Unit.

What we are looking for

• This position requires upmost trust and decorum when dealing with sensitive

information.

• A team player with flexibility and interpersonal skills with visitors, staff and

prisoners. Good communication skills and the ability to monitor and audit

processes and procedures.

• Organisational and analytical skills.
• Understanding of working in a secure environment

Full training will be provided, and the following duties will include

• To report directly to the Public Protection Manager and carry out the duties

detailed by them.

• To process child contact applications from prisoners in accordance with the

Public Protection Manual. Closely liaising with external agencies to complete this

process.

• To collate and gather information from prisoners files on arrival at HMP Fosse

Way, processing this information into a format that can be effectively shared with

internal and external agencies.

• Effectively manage prisoners ViSOR records, updating any information when

required.(full training will be provided and paid by Serco)

Serco Business

• To monitor telephone calls, incoming and outgoing mail and to report any

intelligence gathered from this monitoring. Follow any process resulting from the

intelligence gathered.

• To ensure that all monitoring is conducted within the relevant legislation and that

the correct authority is granted to do so before any monitoring takes place.

• Ensure that all monitoring is logged correctly and the required data from that

monitoring stored safely and securely.

• To ensure that all prisoners with restrictions will have the relevant checks before

being added to their list.

• To liaise with the Police Information Officer and support them in the gathering of

evidence.

• To gather intelligence from IRs and assist the Security Manager

The following are desirable but not essential

• Experience of a secure environment or of similar client group.
• Process management.
• Report writing, numerate (interpretation and collection presentation of statistics).
• Knowledge and understanding of the Serco Custodial Security Strategy (SCSS),

associated PSO/PSI’s and Local Operating Procedures

Why Serco

• Meaningful and vital work – We look after around 5,000 prisoners in our prisons

and been in the business for 25 years, employ 2,000 colleagues in our 6
custodial contracts so you can guarantee you’ll be delivering an essential service

that touch people’s lives.

• A world of opportunity - Our diverse UK-wide operations offer unrivalled

opportunities to learn and develop. You’ll be able to broaden your experience

and apply your skills in new ways.

• Great people - We are a motivated team who will encourage you and help you to

succeed. You’ll have the resources you need to do your job in a diverse and
supportive environment.

• To report directly to the Public Protection Manager and carry out the dutie