Safety Investigator

at  WestJet

WHY WESTJET:

Every WestJet journey has the potential to enrich lives; a career with us is no exception.
WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we’re going global.

EXPERIENCE & QUALIFICATIONS:

• 3-6 years of airline experience required. Flight Operations, Technical Operations, Inflight and/or Airports below-the-wing experience required
• Holds (or has held) a pilot license, flight dispatcher certificate or AME license or commensurate knowledge, skills and experience required
• Aviation/technical diploma or equivalent combination of education/experience
• Experience with the Company Reporting System (CRS) is considered a strong asset
• Strong understanding of safety management principles such as operational risk management processes, investigation practices, safety culture, human and organizational factors analysis and continuous improvement
• Strong communication skills, both oral and written, and ability to communicate at all levels within the organization as well as external stakeholders
• Strong relationship building skills with experience in coordinating the expectations of a diverse set of stakeholders
• Formal accident/incident investigator training preferred
• Formal root cause analysis training preferred
• Strong knowledge of the CARs relating to airline operations, airworthiness, and SMS preferred

HYBRID ROLE:

This is a hybrid position; you will be required to work at the WestJet Campus in Calgary approximately 2-3 days / week.
Candidates located within Calgary Metropolitan Region preferred.
* Please note this is a 18month temporary position *
The Safety team is looking for a dedicated team player with excellent technical knowledge and experience to join our ranks as a Safety Investigator. Safety Investigators are responsible to investigate safety files for all operational groups including Flight Operations, Airports, Inflight, Technical Operations as assigned.

KEY RESPONSIBILITIES:

• Conducts accident/incident investigations in accordance with described process in the Company Safety Manual (CSM) and/or the Encore Safety Manual (ESM). Investigative assignments may include files relating to: Flight Safety, Airport Safety, Inflight Safety and Tech Ops Safety
• Obtains and reviews investigative evidence in support of the investigation, which may include but is not limited to employee interviews, air traffic control recordings, weather data and/or aircraft maintenance history
• Liaises with external governing investigative bodies (Transportation Safety Board/NTSB/EASA) and industry partners including but not limited to Transport Canada, Nav Canada, Airport authorities, WestJet (WEN/WS/WSW) contractors
• Ensures investigation actions are accurately documented in the Company Reporting System (CRS)
• Trending of occurrences in the Company Reporting System (CRS). Notification of specific trends to responsible leadership
• Recommends, tracks, and verifies the effectiveness of corrective action plans
• Notifies the certificate holders or delegates immediately if a regulatory non-compliance is discovered during an investigation
• Assists with and/or conducts risk assessments
• Liaises with Maintenance Quality Assurance when maintenance compliance issues are detected to ensure they are captured with the appropriate Corrective Action Plan (CAP)
• Performs other duties as assigned by the Senior Manager, Group Audit, Investigations & Safety Data and the Program Manager, Safety Investigations that support the operational safety management system