Safety & Security Associate

at  Catholic Charities And Community Se

QUALIFICATIONS:

• Experience working with people in crisis
• Ability to remain calm in stressful and/or emergency situations
• Ability to effectively communicate verbally and in writing
• Basic knowledge of word processing and typing ability to enter participant information
• Knowledge of the service populations cultural and socioeconomic characteristics and the appropriate techniques and practices for the participant population.
• Ability to interact effectively as a team member and independently with Agency staff and with a diverse participant base.

EDUCATION AND/OR EXPERIENCE:

• HighSchoolDiploma or equivalent required.
• Some college or technical school preferred;and three to six months related experience and/or training; or equivalent combination of education and experience.

OUR PURPOSE

Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement.
Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded.
Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants. Candidates who bring diversity to our team are encouraged to apply.

PURPOSE OF POSITION:

Responsible for working the front desk and playing a key role in helping residents and visitors have a successful stay by providing them support and resources. Acts in a responsible manner within the property rules to ensure the safety of persons and property at the property.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Politely welcomes, greets and assists all residents and visitors, providing routine information or directing them to appropriate staff/program.
• Conducts internal and external rounds throughout the facility to monitor and ensure safety.
• Monitors surveillance cameras and public areas to ensure no improper conduct or unauthorized persons are inside facility and/or on agency property.
• Adheres to Agency confidentiality and HIPAA expectations.
• Responds and assists as appropriate to any emergency situations in the building or on the grounds.
• Follows procedures and guidelines set forth in operating guidelines manual(s) to help maintain structure and order in the living environment
• Accurately and promptly completes all required documentation/data, including entering relevant participant information in daily logs before ending shift assignment.
• Maintains current knowledge of on-going events and changes by reading old logs
• Enforces property rules uniformly and consistently.
• Responds appropriately to needs and crisis situations, such as mediating basic interpersonal problems between residents and summoning emergency personnel
• Communicates with other staff to resolve problems with individual participants.
• Completes necessary records and reports, including on the computer or manually, as directed.
• Provides appropriate information and referrals.
• Keeps supervisor informed on property developments.
• Supports, promotes and adheres to Catholic Charities vision, mission, values and Code of Ethics.
• Reflects Catholic Charities commitment to treating all persons with dignity and respect.
• Uses creativity and innovation in program development and service delivery.
• Maintains confidentiality of resident and agency information.
• Regular and predictable attendance.
• Completes security guard training and licensing.
• Completes all mandatory trainings and stated by the agency or supervisor.

Benefits:In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including:

• Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure) promoting work life balance.
• 15 Paid Holidays annually (shelters are 24/7, so there may be a need to work some holidays, which would include holiday pay).
• 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
• Choice of 3 PPO Medical Plans (90% of employee’s and 75% of dependents premiums is paid by Agency), Dental, & Vision starting the 1st day of the month following start date.
• May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits