Sales Account Executive

at  Toluna

ABOUT US

Toluna empowers leading brands and agencies to conduct research without limits by unifying the best of technology, the best of research science, the best of global panel, and made-to-measure service to scale your business.
Toluna is powered by 2500 employees worldwide, delivering critical insights in over 90 markets to over half of the Fortune 500. Together, we strive to push the field of market research toward a better tomorrow

REQUIRED SKILL-SET

• 3+ years of experience in market research (in a sales customer support role)
• Proficiency in Microsoft Excel and PowerPoint
• Proficiency in advanced CRM tool applications, such as Salesforce.com
• Advanced English
• Ability to thrive in a fast-paced environment with the need to effectively prioritize tasks to react in time to customer demands
• Excellent communicator, including questioning, written and oral skills, who is able to articulate the Toluna value proposition
• Ability to work independently and in a team working on multiple projects and activities simultaneously
• High levels of attention to detail with a structured approach to account management
• Success-oriented with the ability to be flexible and self-motivated
• Excellent interpersonal and interdepartmental skills
• Positive attitude with a solution-based approach
• Charismatic and entrepreneurial approach to relationship building internally and externally
• Success-driven with the ability to be flexible and self-motivated
• Positive attitude with a solutions-based approach
• Growth mindset to continuously develop skills and knowledge including participating in Toluna training as require

WHAT WE OFFER:

At Toluna you will find an exciting and multicultural place to work. We employ the best and the brightest in our industry and we are always looking for rising stars to join our team.
We are proud of our staff members and we offer competitive salaries, a wide range of benefits and the chance to progress your career within a truly global organization.
Toluna is an equal opportunities employer. We commit to keeping Toluna an inclusive, respectful, equal, and diverse workplace. One small way we’re focused on moving ourselves – and the world- forward.
With +40 million influencers across the globe, we look like you do, like the world does: made up of every ethnicity, social background, sexual orientation, religion, gender, age, or ability.

OVERVIEW OF THE ROLE

As Toluna enters its next phase of exciting growth we are looking for a dynamic and intelligent person to support the sales drive in this next chapter. The successful candidate will work with a dedicated account team and support them in the growth of one existing, international client. Toluna works with a world class client base, and this is a great opportunity to gain experience of working with some of the world’s leading brands to support them in how they gather and use consumer insights.

RESPONSIBILITIES

• Provide commercial support for a company key strategic client
• Build good customer relationships, offering contributions that add value to their business.
• Understand the briefing of projects and match it with best solution Toluna can offer.
• Create and evaluate the feasibility of projects as well as create bids (quotations).
• Send proposals/quotations to all client’s users.
• Track quotations and convert them into projects.
• Track project billing.
• Provide demonstrations of our Digital Platform to customers/potential customers.
• Prioritize interaction with other important internal departments, including pre-sales, research, and delivery, to ensure customer satisfaction.
• Ensure that an accurate set of KPIs is reported and fulfilled to direct sales activities
• Develop and maintain a deep knowledge of the company’s digital products and digital solutions
• Maintain knowledge of competitors’ products to determine the characteristics benefits and deficiencies of the products as well as market success