Sales Account Manager

at  Belle Lapidi By Walsh Memorials Ltd

Belle Lapidi by Walsh Memorials - We’re The Wholesale Memorial Side Of Walsh Funerals & Memorials (www.bellelapidi.com / www.walshmemorials.co.uk):
We are looking to employ a goal-driven Sales Account Representative, to drive company sales by building and maintaining relationships with new and existing clients. You will be based at our head office in Bloxwich. The Account Representative’s responsibilities will include: selling memorial products and services to new and existing wholesale clients whilst relaying client feedback to management. You should also be able to answer clients’ questions and address their concerns.
We are an ambitious company who are striving to become a market leader. We therefore require an applicant who possess a pro-active mind, and a desire to achieve. For example, using your initiative, devising your own ideas and successfully implementing them. In turn, such a driven applicant will note there is room for further progression and bonuses, once ability is proven. This is a great opportunity for a hard-working individual.
To be successful as an Account Representative, you should demonstrate innovative ways to ensure excellent customer service. Ultimately, an exceptional Sales Account Manager should be able to develop creative and resourceful methods of sourcing new clients.
You will be working with an in-house CRM system, so general computer knowledge is essential, however full training will be provided.
Memorial knowledge is preferred but not essential.

REQUIREMENTS:

• Experience in sales or customer service.
• Proficient in all Microsoft Office applications.
• The ability to multitask.
• The ability to work in a fast-paced environment.
• Strong negotiation skills.
• Effective communication skills.
• Excellent telephone manner.
  Job Types: Full-time, Permanent
  Working Hours: 8 hour shifts Monday - Friday (Flexible With Time Starts & Finishes). Saturdays & Overtime available.
  Salary: Negotiable. Skills, experience & qualities £25,000 - £29,000 (salary can increase with overtime (in work or at home), Saturdays and performances)
  Expected hours: 37.5 – 40.5 per week

EXPERIENCE:

• Customer service: 1 year (preferred)
• Account management: 1 year (preferred)
• B2B sales: 1 year (preferred)
• Sales: 1 year (preferred)
• Customer relationship management: 1 year (preferred)
• Customer support: 1 year (preferred)
  Work Location: Bloxwich branch (39 Park Road, WS3 3SS)
  Reference ID: SALES ACCOUNT MANAGER
  Job Type: Full-time
  Pay: £25,000.00-£29,000.00 per year

Additional pay:

• Bonus scheme
• Commission pay
• Performance bonus
• Yearly bonus

Benefits:

• Bereavement leave
• Company pension
• Free parking
• Paid volunteer time

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (preferred)
• Account management: 1 year (preferred)
• B2B sales: 1 year (preferred)
• Sales: 1 year (preferred)
• Customer relationship management: 1 year (preferred)
• Customer support: 1 year (preferred)

Work Location: In person
Reference ID: SALES ACCOUNT MANAGE

• Being the main point of contact between the company and clients via email and telephone.
• Preparing and submitting quotes, orders, contracts and various other documents to clients.
• Improving sales by attracting new clients through cold-calling, emailing, and following company-generated leads when requested.
• Resolving client complaints in a professional manner, and reporting them to management as required.
• Developing and maintaining solid client relationships by regularly following up on clients.