Sales Admin - P2P & Moneylending

at  ManagePay Systems Berhad

JOB DESCRIPTION

• Assist to overseeing P2P financing documentation operation, administer credit review of issuers, credit file maintenance, collateral review and post-disbursement duties.
• Handle walk-in and phone inquiries about P2P financing and moneylending applications and assist with onboarding customers.
• Capable of conducting site visits for prospective customers.
• Assist/support in reviewing and streamlining existing loan account documentation management, operation and post-disbursement process to enhance operations efficiency.
• Assist/support the Liaise & prepare reports as per Security Commissions and KPKT requirements for Quickash & Quickredit respectively.
• Assist/support superior to work closely with Sales Team and/or Credit & Loan Processing Team and/or other stakeholders to ensure efficient management/disbursement of P2P financing, manage/resolve P2P financing documentation exceptions and take corrective measures to minimize/prevent re-occurrence.
• Assist/support Credit & Loan Processing Team on accurate and timely submission of comprehensive reports on daily, weekly and monthly basis on P2P financing processed all statistical reporting required by the Regulator.
• Work closely with internal legal officer and internal auditor and AML Risk & Compliance on various regulatory and compliance issues.
• Support marketing executives and others in organizing various projects ex: update spreadsheets, databases and inventories with statistical, financial and non-financial information.
• Negotiate settlements and coordinate legal actions as needed
• Liaise with external and internal auditors, tax agents and bankers for operation related.
• Respond to complaints from customers and give after-sales support when requested. Informing clients of unforeseen delays or problems.
• Maintain good inter-department/business unit harmony and working relationship with the aim to elevate internal efficiency and service quality which ultimately will benefit the customer and create strong customer retention/customer loyalty/brand image.

Please refer the Job description for details