Sales Administration, Customer Service

at  Tate

Tate, a world-class global data centre interiors design engineering and manufacturing business, operating within the safeguard of the Kingspan Group PLC valued at over €8 Billion, is currently searching for a dynamic Sales Administrator to join our supportive and dynamic team. If you thrive in a fast-paced environment, love to problem solve, excel at multitasking, and want to be part of a collaborative team, this might be the role for you.
This role is office-based, Monday to Friday in Ballyfermot within our bustling head office. We have off-site parking, and we are a 15-minute stroll to the LUAS stop.

THE PERSON WE ARE LOOKING FOR:

For this role we are looking for a team player with a high level of initiative, problem-solving and end-to-end customer excellence. At Tate, we have grown significantly over the past number of years, we are constantly striving for excellence, innovating, and finding ways to do things better. So, if you love to adapt to change and constantly strive to be better than your best, this might just be the ideal company and role for you. You will also have:

• Solid and stable experience in a customer service / customer-centric role that involves a high level of initiative, problem solving and coordination. Manufacturing/Data Centre experience preferred but not prerequisite.
• Experience with SAP (or similar ERP system), EXCEL and forecasting

• Impeccable communication skills, both written and verbal with the ability to navigate complex customer and stakeholder conversationsA passion for collaboration; a highly collaborative, team player within both the direct team and organisation

THE SALES ADMINISTRATOR ROLE

This role will require strong problem-solving skills, excellent communication abilities, and expertise in coordinating activities using SAP. The successful candidate will play a crucial role in ensuring smooth customer interactions, addressing issues promptly, and maintaining effective coordination within the manufacturing process. This role requires a high degree of internal liaison with departments to ensure stock availability, meeting delivery dates and working with our finance team to ensure compliance. You will also be responsible for:

• End to end customer management, demonstrating initiative and ownership to yield the best possible results.
• Processing leads and sales quotes, generating orders and accurate input into SAP.
• Acting as the point of contact for customer enquiries, orders, and concerns related to manufacturing products.
• Supporting the internal sales team across Europe with technical support as needed.

For this role we are looking for a team player with a high level of initiative, problem-solving and end-to-end customer excellence. At Tate, we have grown significantly over the past number of years, we are constantly striving for excellence, innovating, and finding ways to do things better. So, if you love to adapt to change and constantly strive to be better than your best, this might just be the ideal company and role for you. You will also have:

• Solid and stable experience in a customer service / customer-centric role that involves a high level of initiative, problem solving and coordination. Manufacturing/Data Centre experience preferred but not prerequisite.
• Experience with SAP (or similar ERP system), EXCEL and forecasting
• Impeccable communication skills, both written and verbal with the ability to navigate complex customer and stakeholder conversationsA passion for collaboration; a highly collaborative, team player within both the direct team and organisatio