Sales Administration Manager

at  Trasis

As a Sales Administration Manager, you guide and organize your team to ensure that orders are processed from production to distribution, while optimizing the quality-service-cost ratio.

Responsibilities

• You plan and manage the sales administration of Trasis products (machines, consumables, custom development) with an end-to-end vision. From order to delivery.
• You are responsible for organizing the work of your team. You federate all teams around the company’s strategy and objectives.
• You regularly evaluate and develop your team.
• You manage and follow-up on quotations with customers, in collaboration with the sales and account management teams.
• You optimize and manage the life cycle of an order in a spirit of continuous improvement.
• You participate in defining production needs and priorities.
• Together with the relevant departments, you define order delivery times.
• With your team, you participate in the regular updating of the ERP for any specificity linked to a customer, an item or an order, as well as their management process.
• You guarantee customer follow-up and satisfaction.
• You ensure that customer information is returned and transferred to the relevant departments.
• Oversee the proper management of complaints, problems and disputes relating to customer orders.
• Monitor and communicate departmental performance.

Profile

• You have a sales-oriented degree or equivalent through experience.
• You have at least 5 years’ experience in a similar position.
• You have team management experience.
• You are customer-oriented. Exceeding expectations, creating customer proximity and a vision of end-to-end file management come naturally to you.
• You have experience in operational excellence and continuous improvement (lean practitioner, yellow or green belt certification is a plus).
• You have a very good command of English.
• You are comfortable using IT tools (MS Office, ERP).
• You demonstrate discretion and confidentiality in handling and managing information.
• You have excellent organizational skills.
• You have the ability to think on your feet and have a strategic vision.
• You have a spirit of initiative and are able to make decisions.
• You are proactive and solution-oriented.

Do you want to become a major player in the global fight against cancer?
At Trasis, we give you the opportunity to work with cutting-edge technologies and to contribute to the improvement of cancer diagnosis and therapy techniques. Through your actions, you will have the opportunity to have a positive impact on the services provided to users and patients.
The opportunity to participate in building and improving processes in a growing company.
We offer a young and friendly work atmosphere, a flexible and dynamic environment.
An attractive and flexible salary according to your experience and performance, with extra-legal benefits

• You plan and manage the sales administration of Trasis products (machines, consumables, custom development) with an end-to-end vision. From order to delivery.
• You are responsible for organizing the work of your team. You federate all teams around the company’s strategy and objectives.
• You regularly evaluate and develop your team.
• You manage and follow-up on quotations with customers, in collaboration with the sales and account management teams.
• You optimize and manage the life cycle of an order in a spirit of continuous improvement.
• You participate in defining production needs and priorities.
• Together with the relevant departments, you define order delivery times.
• With your team, you participate in the regular updating of the ERP for any specificity linked to a customer, an item or an order, as well as their management process.
• You guarantee customer follow-up and satisfaction.
• You ensure that customer information is returned and transferred to the relevant departments.
• Oversee the proper management of complaints, problems and disputes relating to customer orders.
• Monitor and communicate departmental performance