Sales Administrator

at  Encompass Marine Limited

Job Title: Sales Administrator
Salary: up to £25,000pa
Location: This a hybrid role involving working from our dedicated head office in Grimsby and home
Working hours: Monday - Thursday 8:30am - 5:00pm, Friday 8:30am - 4:30pm

SKILLS AND QUALIFICATIONS:

• Previous experience in a similar role, ideally within a sales or customer service environment.
• Strong organisational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficiency in MS Office, particularly Word and Excel and Super Office CRM.
• Attention to detail and a high level of accuracy.
• Experience of working in a fast-paced environment.
  If you are an enthusiastic and driven individual with a passion for administration, this is an exciting opportunity for you to join a successful and growing company.

Encompass Marine are a UK marketing agent for oversees ship repair companies and associated services, handling email and telephone enquiries from UK and Swiss based clients.

As a Sales Administrator, you will play a crucial role in supporting the sales team and ensuring the smooth running of operations. Your responsibilities will include:

• Ensure the efficient running of the office for a small dedicated team.
• Reception duties including answering, screening and forwarding telephone calls. A professional, courteous and pleasant telephone manner is essential at all times. Taking messages, greeting visitors, making refreshments and keeping the office appearance professional.
• Maintain electronic systems including reporting and dealing with IT queries, filing of emails, updating of electronic calendars, contacts and Super Office CRM.
• Follow up, track, record and issue invoices.
• Minute taking.
• Ordering, receiving and maintaining office supplies and marketing materials.
• Organisation of Exhibitions as decided by the sales team.
• Gather and collate data and information from a variety of sources, using routine procedures, spreadsheets and databases to interpret vessel docking and survey dates.
• Monitor tender dates to ensure specifications/ tenders are submitted and received on time for submission to clients.
• Produce monthly reports for sales enquiries, customer lists and forthcoming surveys and docking for sales staff.
• Appointment setting for marketing trips including appointment booking, creating visit itineraries and producing pre visit reports.
• Make travel arrangements as required.