Sales Administrator

at  JSL Solutions Ltd

Sales Support Administrator
Location: Office-based, Smethwick
Salary: £27,000 - £30,000
Benefits: 25 days holiday + bank holidays, life cover (3x salary), 5% employer pension contributions (after 12 months)
Hours: Monday to Friday, 08:30 - 17:00 (½ hour lunch break)
Are you an organised and detail-oriented individual with experience in sales administration and export procedures?
Are you looking for a role where each day is different?
We’re looking for a Sales Support Administrator to join our industry-leading client’s team and play a vital role in managing their UK and overseas customer accounts.

• Customer Order Management: Oversee sales orders, invoicing, scheduling, and export documentation for both UK and international contracts.
• Customer Support: Provide prompt responses to customer enquiries via phone, email, or face-to-face, ensuring a professional and efficient service.
• Account Administration: Support the field sales team with day-to-day account management, ensuring accurate communication of customer requirements both internally and externally.
• Contract Management: Ensure all relevant customer contracts are up-to-date and accurately administered, keeping customers informed of their order and delivery status.
• Internal Coordination: Work closely with operations to provide accurate customer product demand schedules and purchasing requirements.