Sales Administrator

at  Preformed Line Products

SALES ADMINISTRATOR

We are looking for an experienced Sales Administrator to join our friendly team in our office in Andover, Hampshire. This is a full-time role (with half day Fridays!), but consideration will be given for part time or working around school hours for the right candidate.
The role will support the sales managers & other departments by providing customer service support and administering accounts in the Energy Transmission, Distribution and Communications Sectors for both the home markets and export territories.

EXPERIENCE, KNOWLEDGE & SKILLS

• Previous customer service experience in a sales administration/account management in a similar industry preferred.
• Experience of international administration / commerce preferred (Incoterms, currencies etc.)
• IT literate including excellent MS Excel skills
• Full UK driving licence preferred but not essential
• Understanding of production management software/systems.
• Strong planning, organisation & negotiation skills.
• Good attention to detail.

WHO WE ARE

PLP is part of a global group that is playing a key role in design, development, and delivery of renewable energy networks. The Company has a proud 75 year heritage as a family run, innovator, designer and supplier of equipment for the global electricity, telecoms and renewables industries.
Job Type: Full-time

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Employee mentoring programme
• Free flu jabs
• Free parking
• Life insurance
• On-site parking
• Private medical insurance
• Sick pay

Schedule:

• No weekends

Experience:

• Sales administration: 1 year (required)

Work Location: In perso

• Receive and action all new transmission enquiries/orders by telephone, e-mail and fax.
• Prepare documentation, including technical information product costings for quotations.
• Set up offers and orders within the company SOX procedure, including the preparation of Contract Review documentation and monitoring progress.
• Daily communications by telephone, e-mail and fax supplying sales/technical support to our customers. Also regular updates should there be any changes to status of orders.
• Receive, register and process all new orders.
• Maintenance of contract prices, delivery addresses, order status changes on the company’s ERP system’.
• Check order content against existing documentation for acceptance.
• Establish new customer accounts, credit payment requests, raising proforma invoices and help to resolve customer payment issues with the Accounts Department.
• Prepare enquiry and order status reports.
• Liaison with the Engineering Department with regard to products, drawings and issuing PMFs for new projects and products.
• Liaison with Production Control with regard to due dates on customers’ orders.
• Liaison with the Purchasing Department with regard to the purchase of non-UK manufactured items.
• Liaison with the Dispatch Department with regard to deliveries, changes to customer orders and proof of deliveries.
• Liaison with the Shipping Department with regard to obtaining freight quotations, sailing schedules, including updates for the status on imports from our suppliers with regard to customer orders.
• Prepare for and attend regular sales, production and planning meetings.
• Provide cover for colleagues during holiday periods.
• Assist other Sales personnel with special projects, preparation for contracts renewals and other duties that are required from time to time.