Sales Administrator

at  Rubber Duck Cars

ESSENTIAL SKILLS & EXPERIENCE:

• Proficient in web-based applications
• Administrative experience.
• Core Maths and English qualifications.
• Use of Microsoft Office, e.g. Excel, Word, Outlook.
• Demonstrable ability to use computerised stock monitoring systems.
• Demonstrable understanding of the role of the business in context.
• Full driving license held for a minimum of 6 months with fewer than 9 penalty points.
• Evidence of ‘Right to work in the UK’

JOB PURPOSE:

To drive the standard in customer care and to provide a prompt and efficient administration service for an allocated area. To maintain electronic and paper information, and ensure it is up-to-date at all times and provide time-sensitive information reports and respond to queries within a reasonable timeframe.

KEY RESPONSIBILITIES:

• Provide an efficient and effective administrative service within the Sales department
• Assist in the effective management of vehicle sales, balancing customer wants and expectations with the complexities of vehicle manufacturing processes
• Assist other departments in ensuring the effective supply of vehicles.
• Build effective relationships with suppliers, colleagues, trade and retail customers.
• Ensure thorough and complete records are kept of all transactions in a timely manner
• Work proactively to anticipate issues and deliver exceptional customer service.
• To deliver internal outstanding customer service at all times
• Look for new and innovative ways to improve the effectiveness of the department.