Sales Administrator

at  TerraPro Inc

TerraPro is proud to be one of Canada’s best managed companies with the aim to be the leading provider of off-road terrain-related environmental products and services in Western and Eastern Canada. It employs over 100 employees in the provinces of British Columbia, Alberta, Saskatchewan and Ontario with Sherwood Park as its head office.
TerraPro’s purpose is to help people access meaningful and fulfilled lives. That purpose extends into the vision for our Indigenous Inclusion Program. We are committed to working with Indigenous Peoples and communities who have an interest in our business and the needs of our clients and to whom we can provide employment or training, from whom we can procure goods and services, or with whom we can build partnerships to support the fulfilment of our vision.

QUALIFICATIONS

• High school diploma or equivalent is required
• Business Administration diploma is preferred
• Proficient in Microsoft Office
• Demonstrated ability to showcase strong attention to detail
• Outstanding customer service and verbal communication skills
• Excellent organizational skills with the ability to multitasks

EDUCATION

Required

• High School Diploma or better

Preferred

• Some college or better in Business Administration or related field

JOB PURPOSE

TerraPro is seeking a Sales Administrator who will be responsible for maintaining the day-to-day sales operations and assisting with all administrative duties. This role serves as a point of contact for our customers with queries about products and services and to provide support for sales representatives.

ROLES AND RESPONSIBILITIES

• Customer Communication (email/phone)
• Respond to incoming calls
• Respond to small quote inquiries
• Directing quotes and inquiries to sales staff
• Prioritizing communication for the team
• Follow up on quotes/projects
• Direct communication with internal dispatch and operations
• Purchase Order information
• Document Management
• Maintain and update files and records
• SharePoint folder management
• Agreements (JVs, MSA, MOU)
• RFPs, large bid packets
• Government compliance and regulatory, ISN compliance services
• Prepare and distribute reports and presentations (weekly/monthly)
• Sales reports (stats, project updates, targets, RFPs)
• Product line promotional packages
• Sales proposals/presentations
• KPI metrics and performance targets
• Team Administration Support
• RFP/large bid package
• Prequalification forms
• Safety stats
• Project specific experience
• Corporate information
• Event management (conferences, trade shows, industry events)
• Team calendar support (meetings, appointments, deadlines)
• Team logistics (itineraries, flights, rentals, hotels)
• Expense report preparation
• Meeting minutes
• CRM – Customer Management Database Maintenance
• Input, maintain and manage data information
• Quote/RPF
• Company/customer lists
• Leads and new project targets
• Indigenous Relations