Sales Advisor

at  Samsonite

London, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate30 Nov, 2024Not Specified01 Sep, 2024N/AGood communication skillsNoNo
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Description:

RINCIPAL ACCOUNTABILITIESC

ustomer Service/SalesO

  • ffer advice on, and demonstrations of, Samsonite products in a professional manner to ensure a friendly shopping experience.I
  • ntroduce selling benefits and various features of merchandise range.M
  • aximise sales through detailed product knowledge and add on salesB
  • e knowledgeable about store layout, products and stock availability.D
  • eal with customers in a cheerful, polite and efficient way, always considering their needs.H
  • andle customer complaints and phone queries tactfully in line with Company Policy.P
  • rocess transactions in an efficient and professional manner always adhering to Company Procedures.B
  • e fully aware of Samsonite after sales service, Supplier’s warranties and areas covered.M
  • aintain awareness of sales promotions, incentives and product brochuresB
  • e aware of all sales figures, targets and commission on a daily/weekly/period basis.S

tock/MerchandisingP

  • rocess deliveries and communicate any discrepancies under and over in an efficient manner.E
  • nsure backup stock and stockrooms are kept in order.B
  • e knowledgeable of all products (current and new) and selling benefits.A
  • ssist in layouts and maintenance of merchandising and internal displays.R
  • ead and action relevant Head Office communication.A
  • ssist in stock counts as directed by Store Manager.S

ecurityT

  • o ensure that any security issues are acted upon where possible and reported to Management.T
  • o remain vigilant when dealing with stock and monies, ensuring that Company Procedures are always adhered to.H

ouse KeepingM

  • aintain high standards at all times within the branch.E
  • nsure that cleaning is carried out daily and look after all fixtures, fittings and stockO

perations /Administrative DutiesH

  • andle telephone enquires in a polite, helpful and efficient manner; and ensure all messages are communicated.E
  • nsure all customer enquires/orders are communicated to Head Office in accordance with Company Procedures.O
  • pen and close the store following Company Procedures.C
  • arry out stock and personnel administration as directed by Management.A

ttendanceT

  • o report for work 10 minutes before the start of the shift in order to prepare for the scheduled start time.I
  • f absent or late, to contact the store at the earliest opportunity to allow for any alternative arrangements to be made.I
  • f employee is unable to attend work they must speak DIRECTLY to their Manager by TELEPHONE as soon as possible.A
  • ny LOSS of business time must be made up and discussed with manager.T
  • o attend training courses as directed by Store Manager, arriving at the training venue in a timely manner.T
  • o adhere to company attendance policyA

ppearanceM

  • aintain a well groomed, neat and tidy appearance at all times, in line with Company Dress Policy.H

ealth & SafetyE

  • nsure that any accidents or potential dangers to staff or customers are acted upon where possible and reported to Management.B
  • e knowledgeable of Health and Safety Manual and fire safety procedures of managing agent within store.A

dditional ResponsibilitiesT
-

Responsibilities:

OB PURPOSEO

ffer Samsonite customers exceptional service by projecting a positive image of the Company at all times, in order to maximise sales.A
ssist in the maintenance of a tidy and well presented store, maintaining high standards in all areas.
P

perations /Administrative DutiesH

  • andle telephone enquires in a polite, helpful and efficient manner; and ensure all messages are communicated.E
  • nsure all customer enquires/orders are communicated to Head Office in accordance with Company Procedures.O
  • pen and close the store following Company Procedures.C
  • arry out stock and personnel administration as directed by Management.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Retail Industry

Sales / BD

Sales

Graduate

Proficient

1

London, United Kingdom