Sales Advisor

at  Samsonite

WHO WE ARE:

Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, eBags, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.

JOB PURPOSE

Offer Samsonite customers exceptional service by projecting a positive image of the Company at all times, in order to maximise sales.
Assist in the maintenance of a tidy and well-presented store, maintaining high standards in all areas.

OPERATIONS /ADMINISTRATIVE DUTIES

• Handle telephone enquiries in a polite, helpful, and efficient manner; and ensure all messages are communicated.
• Ensure all customer enquiries/orders are communicated to Head Office in accordance with Company Procedures.
• Open and close the store following Company Procedures.Carry out stock and personnel administration as directed by Management.

ADDITIONAL RESPONSIBILITIES

To perform duties of a similar nature as required and directed by Management.