Sales Advisor Team Leader

at  HM

Job Description
This is a permanent full-time position offering 35 hours per week. The position is based in the H&M St James Quarter store in Ediburgh.
As a Sales Advisor Team Leader, you lead the way in direct customer service, store operations, and team development whilst supporting the management team to deliver the best experience for customers and colleagues.
This role is a great step for those with some supervisory experience who wish to pursue a management role in H&M as a Visual Merchandiser or Department Manager.

COMPANY DESCRIPTION

H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here.
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here

• You are responsible for inspiring our customers by promoting campaigns, offers, and activities and by being commercially aware of H&M, other retailers, and the current environment.
• You are responsible for delivering a great customer experience that contributes to the sales and profit goals of your store.
• You support the store management team to create a great team, by leading the way and leading by example, and also ensuring that all colleagues deliver great garment care and store operations.
• You follow health and safety routines to promote the safety and well-being of all our colleagues and customers.
  Qualifications