Sales Advisor

at  Webhelp

Job Advert
Are you passionate about sales and customer service? Do you thrive in a fast-paced environment? Concentrix is searching for individuals with previous sales experience to join our inbound sales team in our vibrant Cape Town office
We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
As an Sales Advisor, you’ll need to be self-motivated and target driven with a contagiously positive attitude to troubleshoot and resolve customer requests via multiple platforms, ultimately ensuring that they have had a pleasant customer experience.
After applying, you’ll be sent a link to complete a quick online chat-based interview. Completing and passing this step is essential for shortlisting.
If you pride yourself on efficiency and productivity then this is your calling. Put those people skills to the test and grow your career by applying today!

YOUR QUALIFICATIONS AND EXPERIENCE

Concentrix is a great match if you have:

• A matric certificate
• A minimum of 6 months experience working in a contact centre
• 6 months outbound Sales experience
• Clear communication skills with accurate spelling, grammar, pronunciation skills (B2 Level or higher)
• The ability to work in a fast-paced contact centre environment with high call volumes
• Knowledge of phone and key board functions and are generally computer and tech savvy
• Active listening skills and are customer centric focused

If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this or another role.

• Establish customer requests and expectations, offering efficient and accurate resolution
• Manage multichannel interactions (e.g. voice, email or chat) to ensure a consistent customer experience
• Champion better brand experiences for our customers and clients by upselling and recommending client products, services and solutions
• Process payment information with high security and integrity