Sales Advisor

at  Whittard of Chelsea

DESCRIPTION

We’re looking for enthusiastic individuals to join our Swindon team and help continue it’s success! If you’re passionate about customer service, enjoy working in a dynamic environment, and want to be part of a growing company, we want to hear from you!
At Whittard, we’ve been passionate about elevating the tea and coffee experience for our customers since 1886. Are you a tea and coffee enthusiast with a passion for sharing your knowledge with others? Join the Whittard Family today!

QUALIFICATIONS

• Proven ability to work effectively in a team.
• Confidence in engaging customers in meaningful product discussions, providing outstanding service and support.
• A commitment to personal growth and achieving excellence.
• Previous experience in customer-facing roles is desirable but not essential

ABOUT US

Our story began in 1886 with Walter Whittard’s commitment to selling only the finest tea, coffee, and hot chocolate in London. Today, our passion for discovery continues to drive us, always seeking out unique blends and exceptional flavours.
Whittard of Chelsea is an Equal Opportunity Employer. We strive to be a diverse and inclusive organisation where different perspectives are valued and celebrated, fostering a workforce that includes individuals from all backgrounds and experiences.
Join the Whittard family and help us continue to create a culture that encourages, supports, and inspires all our employees.
Discover more about us on our social media pages or by visiting one of our stores!

RESPONSIBILITIES

• Providing world-class customer service.
• Serving as an ambassador for our premium tea and coffee, guiding customers through our expertly curated selection to find their perfect purchase.
• Consistently achieving daily sales targets.
• Collaborating closely with your team to foster excellent working relationships.
• Managing front-facing duties including operating the till, engaging in customer service, and conducting tastings.
• Handling day-to-day operations such as cleaning, unpacking deliveries, managing stock, and banking duties.
• Leading in-store and on-street tastings to elevate the Whittard product experience.

THE ROLE ITSELF

You will be part of a friendly team in our Norwich store. Your role is pivotal in ensuring an unmatched customer service experience that encourages repeat visits. With ongoing store incentives including individual rewards and team benefits, joining Whittard means becoming part of a company that celebrates its team consistently.