Sales and Admin Assistants

at  Svarna Training Institute

ABOUT US

Svarna Training Institute is an award-winning educational and training center in Dubai. We provide top-notch training programs and IELTS preparation courses and 56+ KHDA approved Courses helping students achieve their dreams. We are looking for a highly motivated and skilled Sales and Admin Assistant to join our team and contribute to our mission of providing exceptional education and support to students.

REQUIRED SKILLS AND QUALIFICATIONS

• Follow-Up Skills - Ability to consistently follow up with students and convert inquiries into registrations.
• Time Management - Strong organizational and time management skills to handle multiple tasks efficiently.
• IT Proficiency - Proficient in Microsoft Office (Word, Excel, PowerPoint) and general administrative software.
• Customer Service - Relationship management skills to build trust and rapport with students.
• Work Ethic - Capable of working under minimum supervision and taking initiative to achieve targets.
• Interpersonal Skills - Ability to work effectively with people from diverse backgrounds.

1. Lead Generation and Follow-Up

• Proactively follow up with students for inquiries through direct meetings, live chat, phone calls, WhatsApp, and emails.
• Maintain accurate track records of leads, inquiries, and follow-ups to ensure smooth communication and conversion.
• Work towards generating more leads and achieving targets, earning commission for exceeding goals.

1. Student Guidance and Support

• Provide detailed guidance and information to prospective students about our programs, admission procedures, eligibility, and associated costs.
• Build strong relationships with students, offering personalized advice and assistance to meet their individual needs.

1. Administrative Tasks

• Manage and maintain student records and inquiries in an organized and efficient manner.
• Ensure timely responses to inquiries and follow-up actions, coordinating effectively with the team.
• Assist in daily operational tasks, including reporting and documentation.

1. Customer Service and Relationship Management

• Handle student concerns and queries professionally, ensuring a positive customer experience.
• Foster relationships with students from diverse backgrounds, creating a welcoming and supportive environment.