Sales and Administration Team Leader

at  RENTOKIL

Rentokil Initial is on the lookout for a Sales and Administration Team Leader to join our Wellington team in a long-term, full-time position! If you’re someone who has excellent communication skills, ability to prioritise and to stick to deadlines but most of all, someone who is passionate about providing the best level of service to our customers and enjoys leading a great team for a great company to meet objectives.
The key objectives of this role are to maintain and increase Rentokil Initial sales, administration and customer services, handling customer complaints and enquiries and providing outstanding customer service. The role also sees someone providing leadership, training and development to the customer services team and implementing continuous improvement initiatives. We are looking for someone who will lead by example!

ABOUT US

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

THE MAIN DUTIES FOR THIS ROLE INCLUDE:

• Foster inspiration and motivation within your team by conducting regular meetings, providing coaching, and organizing feedback sessions.
• Enable your team to surpass Key Performance Indicators (KPIs) and achieve exceptional results.
• Excel at identifying and seizing sales opportunities, leaving no stone unturned in the pursuit of success.
• Proactively identify sales opportunities through outbound campaigns, leveraging your meticulous attention to detail.
• Demonstrate lightning-fast order processing and efficient resolution of customer issues.
• Manage reporting duties meticulously, celebrating every milestone achieved along the way.