Sales and Key Accounts Manager

at  Abbott Laboratories

ABOUT ABBOTT

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

REQUIRED QUALIFICATIONS

• Education: Bachelor’s Degree/Master’s in business or health sciences, or significant sales management experience in medical devices, pharmaceuticals, or healthcare.
• Experience: Minimum of 3 years as a sales manager or in a leadership role with a proven track record.
• Skills: Strong experience in pharmaceutical or medical devices, wholesaler and retailer relationship management, influencing key stakeholders, presenting, negotiating, coaching, prioritization, and time management.
• Healthcare Knowledge: Comprehensive understanding of the healthcare landscape in South Africa.
• Travel: Ability to travel locally and internationally (40%-50% travel required).
• Field Work: Minimum of 4 days per week infield with sales reps across South Africa.
• License: Must have a valid license and reliable vehicle.

• Develop & Drive Sales Solutions: Create strategies to grow sales and gain market access for ADC’s product portfolio.
• Achieve Sales Targets: Meet national sales targets and goals set by the Business Unit Manager.
• Manage Key Accounts: Oversee retailer, hospital groups, and wholesaler accounts, ensuring all contractual obligations and services are met.
• Collaborate with Healthcare Providers: Work with private hospital groups and the National Department of Health to secure future business through tender/formulary submissions.
• Lead Account Management: Coordinate activities, planning, and resource allocation to maximize sales growth and brand advocacy.
• Customer Engagement: Take ownership of key customers to ensure optimal product portfolio growth.
• Implement Marketing Strategies: Execute promotional campaigns across the ADC product and service portfolio.
• Develop Team Skills: Enhance the selling skills and product knowledge of team members through coaching and field visits.
• Monitor Performance: Track the sales team’s performance and activities using the Abbott-approved CRM tool.
• Event Planning: Assist with planning and executing healthcare professional meetings and events.
• Administrative Management: Handle all sales team-related management and admin tasks, including annual leave planning, expense reports, and conference schedules.
• Recruitment and Staffing: Manage the recruitment and deployment of staff within the geographical area.
• Data Analysis and Budget Management: Oversee regional data analysis, administration, and budget management.
• Utilize FOC Stock: Ensure effective use of FOC stock to meet business obligations.
• Project Management: Lead projects to improve internal and customer effectiveness.
• Compliance: Ensure all activities comply with quality system requirements.
• Customer Feedback: Modify proposals and plans based on customer feedback.
• Business Development: Represent the sales management team in wider business development projects.