EXPERIENCE THAT WILL PUT YOU AHEAD OF THE CURVE…

• Customer focused with strong questioning and listening skills, coupled with excellent communication skills, both verbal and written.
• Sales knowledge/experience advantageous.
• Excellent retention or selling and negotiating skills.
• Ability to prioritise and manage your own workload and time.

WHO ARE WE…

We’re Future. We’re 3000+ colleagues over 250+ brands speaking to 400 million people every month across the globe through websites, events and magazines. We’ve got ambitious plans that build on our growth momentum and unlock new opportunities and we’re looking for talented people who want to be a part of it.

PLEASE LET US KNOW IF YOU NEED ANY REASONABLE ADJUSTMENTS MADE SO WE CAN GIVE YOU THE BEST EXPERIENCE!

Find out more about Our Future, Our Responsibility on our website.

LI-NG1

Future PLC have an exciting opportunity for a Retention assistant to join our team, located in Cardiff. If you pride yourself on your ability to help customers, overcome objections, and find solutions, then this will be the perfect role for you.
As a Retention assistant , you’ll be responsible for retaining our magazine subscription customers throughout the year, ensuring our customers are happy to continue their subscription with us.