Sales and Service Advisor

at  Nedbank

Durbanville, Western Cape, South Africa -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate25 Oct, 2024Not Specified20 Oct, 20241 year(s) or aboveCustomer Satisfaction,Microsoft Office,Sales Skills,Customer Service,Product KnowledgeNoNo
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Description:

REQUIREMENTS

  • NQF Level 5 or Higher in a Financial or Banking related field essential
  • Must have a FAIS Complaint qualification (Min 120 Credits)
  • Regulatory Examination 1 would be an advantage

TECHNICAL / PROFESSIONAL KNOWLEDGE

  • Customer service principles
  • Product Knowledge
  • Interbank operations
  • Problem solving skills
  • Client Relationship Management
  • Product sales skills
  • Employee engagement methodologies
  • Microsoft Office
  • Relevant Nedbank policies and procedures

Behavioural Competencies

  • Sustaining Customer Satisfaction
  • Building Customer Relationships
  • Sales Persuasion
  • Targeting Sales Opportunities
  • Planning and Organizing
  • Technology Savvy
  • Adaptability

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Responsibilities:

JOB PURPOSE

To create great client banking experiences in the smaller branch environment through digital enablement, basic selling, servicing, basic problem solving and client education regarding Nedbank products and services aligned to bank strategy.


REQUIREMENT SUMMARY

Min:1.0Max:3.0 year(s)

Marketing/Advertising/Sales

Sales / BD

Sales

Graduate

Proficient

1

Durbanville, Western Cape, South Africa