Sales Area Director, Mexico and Central America

at  FLSmidth Inc

Job Summary:
Join FLS’s diverse and dynamic Sales team as the Director of Sales, Mexico and Central America, where you will play a critical role in managing and enhancing our client relationships. You will be responsible for leading strategic business development initiatives across all Service Business Line offerings, achieving sales targets, and fostering a strong sales force within your designated Sales Area. This role requires a customer-focused approach, with frequent visits to key clients to ensure long-term partnerships and drive business growth.

Key Responsibilities:

• Client Relationship Management: Develop and strengthen client relationships through regular visits, fostering retention and growth strategies to enhance profitability within the Sales Area.
• Strategic Business Development: Lead the identification of business opportunities, manage account lifecycles, and support install base lifecycle activities to achieve order intake and market growth objectives.
• Sales Strategy Execution: Establish and implement a tactical business plan and budget aligned with the overall sales strategy, providing leadership on the long-term strategic direction for the Sales Area.
• Sales Pipeline Management: Build and manage a robust sales pipeline, ensuring CRM data accuracy by monitoring industry trends, customer needs, and market information.
• Team Leadership: Manage, develop, and mentor a team of Site Account Managers, Key Account Managers, and Consumables Solution Specialists, building their capabilities to support overall Sales Area strategy.
• Financial Accountability: Oversee regional sales costs and budgets, and be accountable for sales performance, contribution margins, and business development results. Report monthly on these metrics.
• Market Analysis & Forecasting: Analyze market trends, data, and project information to forecast opportunities for a 0–5 year outlook, contributing to the strategic direction of the Sales Area.
• Customer Advocacy: Act as a general representative for the Sales Area, managing external relationships and resolving disputes, warranty issues, and accounts receivables.
• Cross-functional Collaboration: Interface with Regional Service Line Management to drive order intake growth and contribute to SIOP processes for parts demand forecasting.
• Safety Leadership: Promote a culture of safety, ensuring that operational activities prioritize the well-being of the team and others affected.
• Marketing & Events: Budget for and communicate key marketing requirements, including trade shows, conferences, and client events.

Form part of the Mexican Leadership team supporting the development of the Global Business Center in Monterrey and representing FLS’ legal entities.

Qualifications:

• Bachelor’s degree in Business, Sales, Marketing, or a related field (MBA preferred).
• 10+ years of experience in sales, business development, or account management, with a focus on B2B environments.
• Proven track record of strategic business development and sales management.
• Experience leading and developing high-performing sales teams.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to influence and communicate effectively with executive leadership.
• Willingness to travel up to 65% within the Sales Area.

What we offer:

• Competitive wages and Benefits package (Extended Health, Dental, Life Insurance, AD&D, Health Spending Account, Optional Critical Illness, Short and Long-Term Disability)
• Time to recharge through 3 weeks’ annual vacation
• RRSP Program for retirement preparation
• And some extra help when you need it through our Employee Assistance Program
• An equal opportunity employer committed to creating a diverse and inclusive workplace
• A global network of supportive colleagues and growth opportunities

“As an equal-opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply – the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photograph from your application materials.

• Client Relationship Management: Develop and strengthen client relationships through regular visits, fostering retention and growth strategies to enhance profitability within the Sales Area.
• Strategic Business Development: Lead the identification of business opportunities, manage account lifecycles, and support install base lifecycle activities to achieve order intake and market growth objectives.
• Sales Strategy Execution: Establish and implement a tactical business plan and budget aligned with the overall sales strategy, providing leadership on the long-term strategic direction for the Sales Area.
• Sales Pipeline Management: Build and manage a robust sales pipeline, ensuring CRM data accuracy by monitoring industry trends, customer needs, and market information.
• Team Leadership: Manage, develop, and mentor a team of Site Account Managers, Key Account Managers, and Consumables Solution Specialists, building their capabilities to support overall Sales Area strategy.
• Financial Accountability: Oversee regional sales costs and budgets, and be accountable for sales performance, contribution margins, and business development results. Report monthly on these metrics.
• Market Analysis & Forecasting: Analyze market trends, data, and project information to forecast opportunities for a 0–5 year outlook, contributing to the strategic direction of the Sales Area.
• Customer Advocacy: Act as a general representative for the Sales Area, managing external relationships and resolving disputes, warranty issues, and accounts receivables.
• Cross-functional Collaboration: Interface with Regional Service Line Management to drive order intake growth and contribute to SIOP processes for parts demand forecasting.
• Safety Leadership: Promote a culture of safety, ensuring that operational activities prioritize the well-being of the team and others affected.
• Marketing & Events: Budget for and communicate key marketing requirements, including trade shows, conferences, and client events