Sales Assistant

at  Ashgate Hospicecare

JOIN OUR TEAM AS A SALES ASSISTANT AND MAKE A DIFFERENCE!

Do you want to help others and improve your community? We have the perfect opportunity for you!
Our retail outlets provide much-needed income to the hospice. This is vital to be able to provide care to the people of North Derbyshire. The hospice has 15 retail shops, a furniture warehouse, a donation centre, two clearance shops, and two coffee shops! We also have two online eBay platforms, for clothes and general goods and an online furniture store. It’s a big operation!
We’re seeking a dedicated and enthusiastic Sales Assistant to join our team. You’ll be the friendly face that welcomes customers. You’ll help them find hidden treasures and provide a great service. Your role is key in helping us achieve our fundraising goals, so we can continue to provide the care our patients deserve.

The main responsibilities include:

• Provide excellent customer service, creating a welcoming and supportive atmosphere for all visitors.
• Assist with the sorting, pricing, and displaying of donated goods.
• Operate the till and handle transactions accurately and efficiently.
• Maintain the shop’s appearance, ensuring it is clean, organised, and inviting.
• Support the shop manager with day-to-day operations and volunteer coordination.
• Support and promote a respectful, inclusive workplace. Uphold Ashgate’s values and behaviours in your daily work.

For full details on the role, please read the attached job description. You can also call the recruiting manager for an informal chat and visit us

ABOUT ASHGATE:

Ashgate Hospice is a registered charity. It provides free, specialist palliative and end-of-life care to patients with a life-limiting illness and their families in North Derbyshire.
We are an independent charity. We campaign for fair, sustainable funding for end of life care in the UK. We also invest in our services and workforce.
Our values are at the heart of everything we do at Ashgate. They stem from our commitment to our patients and their loved ones, and to each other. We want to be the best we can be for them. We are compassionate. We are a team. We are respectful, open, and inclusive.
At Ashgate Hospice, we value diversity and inclusion in our work. We encourage qualified applicants from a wide range of backgrounds to apply.
We aim to create a happy, safe, and supportive workplace. That’s why 86% of staff would recommend Ashgate Hospice as an employer. We recognise the need to support our employees’ well-being, including their work-life balance. We encourage, and are open to, flexible work arrangements, including job-sharing.
As a valued team member, you will have access to training. It will support your personal and professional growth. It will open new career paths.
Please visit our website and social media, or listen to our podcast, “The Life and Death Podcast.” This will give you a sense of the Ashgate team and the people we support.
Find out why our people think Ashgate Hospice is a special place to work.
Comprehensive Employee Benefits Package

Some of our current benefits include:

• A working environment characterised by compassion and support.
• A wide range of initiatives to support your wellbeing, and the time out to practice self-care
• Generous holiday entitlement
• Annual Buy and Sell Annual Leave Scheme
• A progressive approach to flexible working to help meet your and our needs.
• Cycle to Work Salary Sacrifice Scheme
• Tech Benefit Salary Sacrifice Scheme
• Westfield Health Cash Plan includes free annual eye tests and dental checks. It also offers money back for various treatments and therapies.
• Access to a free, confidential Employee Assistance Program.
• Free access to Westfield Rewards, offering discounts from hundreds of retailers.
• Pension scheme with a 7% employer contribution.
• Life assurance scheme which covers up to the age of 65.
• Total commitment to your learning and development.

Ready to Make a Difference?
If you would like to find out more about the role, please contact Andrea Smith, Shop Manager via email at andrea.smith@ashgatehospice.org.uk or on tel:01143087755
Please note we only accept applications via the ‘Apply now’ button on our website. Please do not send your application to HR or the recruiting manager.
If successful, you will be required to have a DBS check carried as part of the conditional pre-employment checks. For more information, please refer to the candidate assistant notes.
As a healthcare provider, it is very important to us that our staff have the annual flu jab and are fully vaccinated against COVID 19. It is our expectation that all of our staff will have the vaccinations unless there are strong compelling reasons why not. We believe having the vaccination not only protects you but also helps us to keep our patients, staff and visitors safe.
Support and reasonable adjustments are available.
We are a Disability Confident Employer. We commit to hiring disabled people in an inclusive manner. For help with the recruitment process, please contact the HR team at hr@ashgatehospice.org.uk or call 01246 568801.
Please note that all shortlisted candidates receive their interview questions in advance.
We will shortlist any disabled candidate who meets the role’s essential criteria. The job description and person specification list the essential criteria.
For info on support for disabled candidates, visit Looking for work if you’re disabled: Looking for a job - GOV.UK (www.gov.uk). It covers Access to Work and health adjustment passports. You can also check the candidate assistant notes.
Please complete and share your health adjustment passport. It will help us know what support or adjustments you may need. Even if you choose not to share it, we encourage applicants to complete a passport for their own benefit. For more information in relation to this, please visit Health Adjustment Passport - GOV.UK (www.gov.uk).
You may also get support from Access to Work. It’s a DWP initiative to help you get or keep a job if you have a health condition or disability. This may include support with the selection process. For more on Access to Work, visit: Access to Work: get support if you have a disability or health condition - GOV.UK (www.gov.uk)

ABOUT THE ROLE

Hours: 15 hours per week usually worked two days over seven including Bank Holiday.

The main responsibilities include:

• Provide excellent customer service, creating a welcoming and supportive atmosphere for all visitors.
• Assist with the sorting, pricing, and displaying of donated goods.
• Operate the till and handle transactions accurately and efficiently.
• Maintain the shop’s appearance, ensuring it is clean, organised, and inviting.
• Support the shop manager with day-to-day operations and volunteer coordination.
• Support and promote a respectful, inclusive workplace. Uphold Ashgate’s values and behaviours in your daily work