Sales Assistant

at  RIA

• Receive applications from the pre-qualifications queue and review for accuracy
• Review the completed agent agreement to ensure it matches with the application and supporting documentation
• Review the application until the agent is activated and ensure the information submitted meets Ria’s company policies
• Identify incorrect information in applications, provide solutions and identify opportunities to improve efficiencies
• Support our internal departments and field sales representatives to assure applications are being processed professionally and in a timely manner in the queue
• Set up the new agents’ account which includes contact information, identification number, pricing, commissions, etc.
• Notify Sales, Finance, Procurement and Web Support departments about the new activations
• Coordinate the activation of the new agent once the requirements are fulfilled
• Update our existing agent’s information such as bank accounts, owner’s information, phone numbers, fax numbers and e-mail addresses (if required)
• Process the change of owner’s applications of our existing agents
• Perform other duties and/or projects as assigned
• Receive applications from the pre-qualifications queue and review for accuracy
• Review the completed agent agreement to ensure it matches with the application and supporting documentation
• Review the application until the agent is activated and ensure the information submitted meets Ria’s company policies
• Identify incorrect information in applications, provide solutions and identify opportunities to improve efficiencies
• Support our internal departments and field sales representatives to assure applications are being processed professionally and in a timely manner in the queue
• Set up the new agents’ account which includes contact information, identification number, pricing, commissions, etc.
• Notify Sales, Finance, Procurement and Web Support departments about the new activations
• Coordinate the activation of the new agent once the requirements are fulfilled
• Update our existing agent’s information such as bank accounts, owner’s information, phone numbers, fax numbers and e-mail addresses (if required)
• Process the change of owner’s applications of our existing agents
• Perform other duties and/or projects as assigned
• High school graduate and or some college preferred
• Excellent English and Spanish language skills
• Critical thinking using logic and reasoning to identify information incorrect and provide alternative solutions to move the application to the activation queue
• Uses different techniques to identify possible solutions and panifies next steps.
• Analytical thinking to analyzing information and using logic to address work-related issues and problems
• Aligns individual work activities to the group making sure the applications are no left behind as per AOB policy
• Cooperation with others on the job and displaying a good-natured, cooperative attitude
• Communicates clearly to convince.
• Guide daily work in all AOB queues for the short/mid term
• Attention to detail, learning skills and decision making
• Giving full attention to what other people are reviewing and transferring to QA/Agent Setup
• Job requires being open to change and to considerable variety in the workplace
• Change adaptability and flexibility to work extended hours or weekends
• Greater aptitude for coaching, motivating, and interacting with work teams
• Ability to operate in a team environment
• Be able to communicate via e-mail
  Today, people are on the move more than ever before. For a better future. For a better everyday life. As a leading money transfer company, Ria is committed to helping businesses and individuals thrive through the fast and secure transfer of funds across borders at a great value.
  Our job is to deliver our customers’ hard-earned money straight into the hands of those who need it most. By providing our customers with a fast, convenient, and safe service, we get money to where it matters affordably. We contribute to helping communities, families, and individuals get ahead.
  We are people serving people and we never, ever forget that

Please refer the Job description for details