Sales Associate, Ace Liquor Jasper Gates

at  SNDL

ABOUT SNDL

SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis companies in Canada specializing in low-cost biomass sourcing, premium indoor cultivation, product innovation, low-cost manufacturing facilities, and a cannabis brand portfolio that includes Top Leaf, Contraband, Citizen Stash, Sundial Cannabis, Palmetto, Bon Jak, Spiritleaf Selects, Versus Cannabis, Value Buds, Vacay, Grasslands and Superette. SNDL’s investment portfolio seeks to deploy strategic capital through direct and indirect investments and partnerships throughout the global cannabis industry. For more information on SNDL, please go to www.sndl.com
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QUALIFICATIONS

Work Experience

• Minimum, 1-year experience in a retail environment (preferred, not required)
• Previous liquor-related experience considered an asset

Education

• High School Diploma or equivalent
• ProServe Certification
• First-Aid Certificate is considered an asset
• Training in wine/beer/spirits (preferred, not required)

Physical Requirements

• Available to work a varied retail schedule, including evening and weekends
• Able to safely lift up to 50 pounds
• Able to stand for an extended period
• Comfortable climbing ladders

Other Skills and Capabilities

• Highly self-motivated
• Customer service driven
• Effective teamwork skills
• Strong sales background
• Strong communication skills (written and verbal)
• Must be able to pass a Background Check
• Must have access to reliable transportation

People Skills

• Customer service is driven, friendly, willing to talk to all customers
• Effective verbal communication skills
• Maintain a professional appearance, demeanour, and attitude at all time

ABOUT THE ROLE

We are currently looking for friendly, outgoing, and customer service-driven individuals to join our team as Part-Time Sales Associates at our Ace Liquor Jasper Gates.

PURPOSE OF JOB

Provide exemplary customer service to every person who walks into our store, understand customer needs and instil a customer mindset within the store, participate in stocking and merchandising of the store; ensuring the store is stocked and ready to serve our customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

People Skills

• Customer service is driven, friendly, willing to talk to all customers
• Effective verbal communication skills
• Maintain a professional appearance, demeanour, and attitude at all times

Customer Offering

• Deliver exemplary customer service
• Greet customers when they enter the store and take customers to product when required
• Generate sales by educating, advising, and suggesting products to every customer
• Maintain a high level of service and product knowledge by completing all training within the required timeline
• Escort customers from the store and/or offer car service when appropriate

Financial

• Complete customer transactions on the Point-of-Sale (POS) device, including payment
• Ensure all cash handling policies & procedures are adhered to
• Ensure all opening & closing procedures are done correctly (when applicable)
• Complete end of day till reports (when applicable)
• Ensure safe is locked at all times and deposits are secured (when applicable)

Day to Day Operations

• Perform all opening and closing procedures (when applicable)
• Stock shelves and cooler with product
• Participate in merchandising and promotional activities
• Participate in routine store maintenance and cleaning
• Other tasks as assigned

Regulatory Adherence

• Ensure that OHS, LP, ProServe, and other regulatory requirements and procedures are implemented and adhered to
• Maintain First-Aid, LP, and OHS Training
• Maintain ProServe Certification
• Ensure AGLC other government guidelines are met
• Adheres to all SNDL policies, with a focus on Social Responsibility