Sales Associate

at  Casper

LOOKING FOR A JOB TO GET YOU OUT OF BED?

Casper Canada is a leading sleep company that initially launched in the US in 2014 with one perfect mattress sold directly to consumers. Its product line of obsessively engineered sleep products has expanded to include sheets, pillows, bed frames, and a dog mattress that are sold online and in stores. In 2023, Casper Canada joined Sleep Country Canada’s family of brands where our small and highly collaborative team continues to grow.
Job Description

LOCATION: TORONTO

We are looking for a Full-Time Sales Associate with exceptional customer service and selling skills to join us at this exciting time for our organization.

• Provide exceptional service to every person that walks through our doors
• Follow up with customers through clienteling and e-mail correspondence
• Help Casper maintain a healthy sales pipeline by collecting guest contact information and inviting individuals to trial our products
• Maintain the highest level of product knowledge and expertise
• Maintain the visual integrity of the space
• Create and process in-store sales
• Process and receive inventory replenishments
• Assist with setting up and executing community programs and events
• Record and relay recurring customer feedback and insights to internal teams such as tech, marketing, design, and product in order to constantly improve the customer experience
  Qualifications