Sales Associate

at  Chateau Lighting

WHO WE ARE

At Chateau Lighting, we pride ourselves on being Edmonton’s leading lighting, furniture, and home décor showroom. Our focus is to provide exceptional customer service to all of our clients from start to finish.

JOB DESCRIPTION

We are currently looking for an experienced Sales Associate to join our growing team. The ideal candidate is an individual with customer service and sales experience, who is a highly motivated self-starter with a proven ability to work independently as well as within a team.
In this role, you will interact with customers entering and exiting the showroom with a high level of professionalism while responding to inquiries in a timely manner. Along with excellent communication and problem-solving skills, you are passionate about learning new systems, helping others, have a positive attitude, and effectively set priorities to meet deadlines and sales targets.

REQUIRED SKILLS

• Friendly, out-going personality as the first point of contact
• Help customers make selections
• Data Entry
• Phone etiquette
• Ability to learn new systems and platforms
• Time management
• Microsoft office (Teams, Outlook, Word, Excel)
• Excellent customer service
• Maintain a positive attitude toward others
• Sales experience
• Ability to work within a team
• Ability to problem solve and balance projects

EXPERIENCE

• 1+ years’ experience in customer service, retail showroom, or office environment
• 1+ years’ experience in a sales role

EDUCATION

• High School Diploma
• Diploma or Certificate in Residential Interiors or Related Experience (not required)
  Please Note: Ability to work Saturdays from 10am to 5pm is a requirement for this position.
  Thank you for your interest in our company.
  Job Type: Full-time
  Pay: $17.00-$21.00 per hour

Schedule:

• 8 hour shift

Work Location: In person
Application deadline: 2025-02-0

• First point of contact, greeting and interacting with customers entering/exiting the showroom
• Helping customers in the showroom, answering phones, and assisting with appointments as needed
• Assisting with service coordination
• Data entry and scheduling
• Maintaining showroom appearance, completing daily opening and closing tasks
• Excellent time management skills
• Communication skills, both written and oral
• Ability to follow up with customers both by phone and email
• Demonstrated ability to work independently, problem solve and be attentive to details
• Highly organized with a proven ability to effectively prioritize work and meet deadlines
• Strong teamwork and collaboration skills
• Assist other areas as required
• Self-motivated; work independently with minimal supervision to complete tasks
• Customer service-oriented
• Produce reports and meet targets
• Help clients make appropriate selections
• Maintain a high-level of professionalism