Sales Associate

at  Fiskars

Georg Jensen is a Danish design house renowned for its timeless Danish aesthetics, superior craftsmanship and visionary collaborations with leading artists and designers. Founded in Copenhagen in 1904 by master silversmith Georg Jensen, the company creates products ranging from jewellery, watches and homeware to silver hollowware and Christmas Collectables.
Georg Jensen, Part of the Fiskars Group is a Danish design house renowned for its timeless Danish aesthetics, superior craftsmanship and visionary collaborations with leading artists and designers. Founded in Copenhagen in 1904 by master silversmith Georg Jensen, the company creates products ranging from jewellery, watches and homeware to silver hollowware and Christmas Collectables.
We pride ourselves on our more than 1.300 highly skilled, service minded and passionate employees, stationed both at our Headquarter in Copenhagen, Denmark and throughout our global presence with 10 international subsidiaries, representing close to 100 stores and 2.000 wholesale accounts globally.

OUR ROLE

We offer a challenging position in a global company with a strong brand and a culture built on a deep and rich heritage of Danish design and craftsmanship. Georg Jensen has a leading market position in the high-end Jewellery market and premium Home Product market with distribution to the best retailers in the market. We strive to protect our strong brand position to ensure our customers continue to be inspired by Georg Jensen products.

WHAT YOU’LL DO AT GEORG JENSON

Do you have experience selling luxury goods to high-end customers and delivering unrivalled customer service? Would you like to be part of a premium brand, with a strong heritage and a proud tradition of craftsmanship? Last, but not least, are you a passionate retailer?
Responsibilities:
The position as Sales Associate includes working closely with customers to determine needs, answer questions about our products, the design and the designer and recommend the right product for the customer. The role also includes the responsibility to resolve customer complaints and any issues raised by our customers in order to ensure customer satisfaction. You will report to the Store Manager in the store.

Your key responsibilities:

• Ensuring professional and unique customer experience
• Focus on agreed deliverables by the Store Manager in order to achieve the required financial results
• Be responsible, together with a team of sales associates, for sales & service; inventory; visual merchandising, and achievement of desired financial results
• Reflect the leading and trend-setting brand in order to delight and surprise the customers