Sales & Business Operations Manager

at  Nokia

FAMILY DESCRIPTION

Sales Strategy, Operations & Support (SS) contains the support of sales organisation through main building blocks.i) Creation and driving of business sales strategy as well as identification and understanding of the drivers of short and long-term business performance. Provision of appropriate sales support to facilitate sales excellence.ii) Supports development of sales opportunities and offers and ensures timely delivery of high quality offers. Contains analysis, setting, and monitoring of prices and conditions in alignment with the overall business strategy.iii) Comprises positioning and selling of Nokia’s solutions to customers in coordination with sales and presales teams with an inclusive customer engagement plan.

SUBFAMILY DESCRIPTION

Sales Engagement & Solutioning (SES) comprises the identification of new businesses focusing on future technologies and the setting of sales strategies to develop new business opportunities. Contains driving of Nokia’s solutions across business groups, positions and selling of Nokia’s solutions to customers in coordination with sales and / or presales teams through a consultative selling approach. Covers delivery of business consulting services (tactical & strategic business cases) with an inclusive customer engagement plan to maximise Nokia’s portfolio adoption

• Accountable for multiple customers or a single medium customer across multiple portfolios or specific portfolio, carrying independent sales targets.
• Identifies and develops new business opportunities, in collaboration with pre-sales experts.
• Constantly interacts with key stakeholders within customers, understanding their objectives, challenges and remit to increase own effectiveness.
• Coordinates activities among sales, pre-sales and other functions based on in-depth organisational understanding (Mode of Operations, processes, etc) and relevant market knowledge, in order to meet business objectives.
• Participates in pricing strategies and contract negotiations and actively provides useful input.
• Contributes to the LoA process from business and commercial perspective.
• Interprets internal and external business challenges and recommends best practices to improve products, processes and services.
• Contributes to strategic decisions within own defined scope (account, portfolio, geography, etc).
• Solves complex problems based on sophisticated analytical thought and complex judgment.
• Acts as a professional leader for staff / workteam / taskforces, often the most senior and recognised sales professional in a team, who serves as best practice resource.
• May lead cross-functional deal team with manageable risks and resource requirements.

KNOWLEDGE & EXPERIENCE

Management Experience / Achieved well-advanced skills of a specific professional discipline combining deep knowledge of theory and organisational practice or expertise. Recognised expert in their field (depth & breadth). Typically requires 5-8 years extensive relevant experience and/or a graduate / postgraduate equivalent degree.

Please refer the Job description for details