Sales Consultant

at  HML Gander

Hickman Automotive Group is looking for a Sales Consultant to join our team at HML Gander. The primary role of a Sales Consultant includes providing exceptional customer service, promoting and selling products or services and building strong customer relationships. If you are an energetic, sales driven and motivated individual with a positive attitude, a dedication to providing exceptional customer service and a desire to succeed, we would love to have you.

QUALIFICATIONS

• Possess a valid NL Driver’s License
• Maintains an exceptional level of customer satisfaction
• Maintains regular contact with customers and potential customers
• Track, maintain and update leads, contacts and opportunities
• Demonstrate professional selling and negotiation skills
• Meets or exceeds expected sales goals as agreed upon by consultant and sales manager
• Excellent interpersonal, telephone and communication skills.
• Experience in sales and customer service is considered an asset.

ABOUT US

What does it mean to work with Hickman Automotive Group? Well, we are a 4th generation family-owned and operated business that has been leading the province’s automotive industry for 110 years. We believe that Family Drives Everything in our company, so our 400+ employees are all valued and treated like family. Our goal is to go above and beyond to exceed the expectations of our customers and employees! We value honesty, diversity, interpersonal growth, supporting our community, and unconditional dedication to excellence.

• Present a positive image of the dealership, both in mode of dress and in helpful and friendly attitude, providing exceptional customer experiences.
• Knowledge of and adherence to established Sales Processes and Procedures and the ability to secure quality appointments.
• Ability to effectively relate to customers of all backgrounds and to focus on customer enthusiasm.
• Knowledge of company products (prices, models, series, options, warranties, vehicle maintenance, colors, standard equipment, specifications).
• Utilize CRM system by inputting detailed notes and follow-up tasks to develop and maintain customer database.
• Must have polished communication skills with customers, including the ability to present the dealership’s products and to pinpoint customers’ needs by interviewing and questioning.
• Must calculate cost allowances, fees, taxes, and down payments to arrive at the price of a vehicle.
• Must work with the Sales Manager in completing each sales contract to meet customers’ needs.
• Actively and regularly engaged on social media platforms, posting pictures and creating and sharing videos to target markets with relatable and pertinent information.
• Stay up-to-date on customer trends and automotive products.