Sales Consultant

at  Pacific Honda

PRODUCT ADVISOR

Pacific Honda – North Vancouver, BC
Pacific Honda has an opening for a Product Advisor / Sales Consultant
We are currently seeking a motivated individual to join our sales team to sell new & pre-owned vehicles. Candidates will be those who desire working in a customer centric environment and who are constantly driven to outperform and improve upon sales goals. The successful candidate will compliment an established, dynamic group of individuals within our Sales Department.

• Welcoming customers to the dealership
• Reviewing client needs and presenting vehicle features & benefits accordingly
• Conducting test drives and vehicle demonstrations with clients
• Presenting and reviewing lease and finance payment options
• Keeping up to date with current programs and manufacturer offerings
• Endorsing the Financial Services Department and recommending protection options and accessories to clients
• Being thoroughly conversant with product features, options, specifications, warranties and pricing
• Excelling in customer satisfaction and attaining company CSI levels
• Demonstrating vehicle features and operation to customers during delivery of their vehicle purchase
• Ensuring clients understand warranties and service requirements for their vehicle
• Maintaining contact with clients who have purchased vehicles to ensure continued satisfaction and for repeat sales opportunities
• Prospecting for new business and building referral business for future sales
• Following up with prospects via phone/email/text/in person meetings
• Completing required training & job knowledge within allotted times;
• Attending all department meetings including off site training
• Enhancing the dealership’s reputation by providing excellent customer service
• Following all company and manufacturer policies, directives and procedures and abiding by governmental & VSA licensing rules
• Performing any other duties as required.