Sales Consultant (Retail, Ecommerce)

at  Rectron

The main purpose of the job is to maintain and grow the Rectron client base through promoting and selling the full Rectron product range.

• Work with allocated dealer base that is assigned.
• Grow this database on a monthly basis in line with target given.
• Achieve GP target on set Database
• Achieve target spend across customer breadth given.
• Assisting all customers with queries, quotes and orders.
• Managing dealer base to ensure customers are up to date with specials and promotions
• Informing the database of new content uploaded on the reseller portal where relevant
• Build good relationships with your clients
• Escalate problematic issues to the Sales or Product Managers timeously
• Selling key components as required by management or PM
• Complete all allocated Product training as necessary
• Send all orders timeously through to order processing
• Manage Database of Credit availability and highlight problems to accounts department.
• Assist with other job-related duties as and when required
• General admin and upkeep of database
• General update and maintenance of all admin and filing
• Represent Rectron at trade exhibitions, events and demonstrations.
• Attend product training programmes and study and know the relevant product range.
• Attend product related and sales events when requested

EDUCATION/QUALIFICATION

• Matric or higher education

SKILLS & COMPETENCIES

• Strong customer relationships
• Good communication & Listening Skills
• Telephone Etiquette
• Motivated by additional sales
• Ability to work under pressure
• Well disciplined’ individual

Experience (experience required for the job)

• Minimum of 3 - 5 years’ experience in the IT sales environment or Distribution environment
• Exceptional customer service experience.

Computer Literat

• Work with allocated dealer base that is assigned.
• Grow this database on a monthly basis in line with target given.
• Achieve GP target on set Database
• Achieve target spend across customer breadth given.
• Assisting all customers with queries, quotes and orders.
• Managing dealer base to ensure customers are up to date with specials and promotions
• Informing the database of new content uploaded on the reseller portal where relevant
• Build good relationships with your clients
• Escalate problematic issues to the Sales or Product Managers timeously
• Selling key components as required by management or PM
• Complete all allocated Product training as necessary
• Send all orders timeously through to order processing
• Manage Database of Credit availability and highlight problems to accounts department.
• Assist with other job-related duties as and when required
• General admin and upkeep of database
• General update and maintenance of all admin and filing
• Represent Rectron at trade exhibitions, events and demonstrations.
• Attend product training programmes and study and know the relevant product range.
• Attend product related and sales events when requeste