FINALLY, LET’S TELL YOU A BIT MORE ABOUT US…

We build more than homes, we’re making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you’ll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we’re a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach.
Join us in making Vistry.

LI-HA

• Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development.
• Create and deliver informative and clear sales pitches and tours of the show home and development.
• Negotiate with customers to ensure the best sales outcome for the business.
• Utilise all technology available to ensure innovation in generating sales in differing environmental and economic conditions.
• Effective management of appointments with pre-booked customers ensuring that these are arranged at suitable times and are undertaken effectively.
• Have a detailed knowledge of all Countryside Homes and the build progress on your development to ensure each customer is given every opportunity to purchase a new home.
• Have detailed knowledge of all plots available and upcoming within the development.
• Proactively manage and follow the sales process and customer journey as per the Vistry process and procedures.
• Implement the Company’s continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.
• Proactively working as a member of the sales team and demonstrating effective team working skills.
• Evaluate each sale as to how it can be achieved more effectively, efficiently and profitably for the Company.
• Ensure every customer contact is recorded on the relevant CRM system and in line with GDPR.
• Deal with all customers in a polite, friendly and efficient manner.
• Ensure that customers are kept fully and regularly informed of the progress of their purchase.
• Respond to all cancellations making every effort to ‘save’ and if necessary, renegotiate the reservation.
• Have detailed knowledge of all relevant purchase assistance schemes and alternative developments.
• Ensure competitor analysis is undertaken as determined by Sales Manager.
• Carry out daily tasks required for your development.
• Take responsibility for all company property and equipment across each site within the specified sales hub.