Sales Coordinator

at  Chesapeake Systems

QUALIFICATIONS & SKILLS

• Education & Experience: Associate’s degree or Bachelor’s degree in Business Administration, Marketing, Technology, or a related field preferred. Relevant work experience in a sales support, administrative, or coordination role would also fulfill this requirement. Experience in a technology or service-oriented industry is advantageous, but not required.
• Skills:
• Excellent verbal and written communication skills.
• Proficiency in Google Suite (Google Docs, Google Sheets, Gmail) and Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software (Salesforce preferred).
• Ability to prioritize tasks and manage time efficiently in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Attributes:
• Community and Diversity: Demonstrates respect for diverse perspectives and fosters a collaborative team environment.
• Empowered and Take Ownership: Takes initiative and accountability for tasks and projects.
• Alignment and Balance: Maintains a healthy work-life balance while striving for excellence in job responsibilities.
• Client Success: Dedicated to ensuring client satisfaction and contributing to client success metrics.

RESPONSIBILITIES

As a Sales Coordinator at Chesapeake Systems (CHESA), you will play a crucial role in supporting the Territory Sales Manager (TSM) and the Sales Team in achieving their objectives within assigned territories. This role is integral to enhancing client success and operational efficiency by ensuring seamless coordination between various stakeholders including clients, internal teams, and vendor partners.

DUTIES AND RESPONSIBILITIES

• Support Sales Operations: Assist the TSM in managing and supporting sales activities within designated territories. Coordinate closely with Account Executives, Solutions Architects, and Operations/Logistics to facilitate smooth execution of sales initiatives.
• Client Engagement: Act as a secondary point of contact for client inquiries, providing exceptional service and ensuring prompt resolution of issues. Uphold company values of community and client success through proactive communication and support.
• Administrative Support: Manage and maintain CRM systems (e.g., Salesforce) to ensure accurate and up-to-date client information and sales activity records. Assist in preparing quotations and proposals as directed by the TSM.
• Coordination and Communication: Facilitate effective communication between internal departments such as the Sales Team, Customer Success, Finance, and Procurement to ensure alignment and support in sales processes.
• Data Management: Support the TSM and Account Executives by ensuring data integrity within company databases by practicing good data hygiene and accurate data entry. Support the TSM in generating reports and analyzing sales data to identify opportunities for improvement.
• Continuous Improvement: Contribute to process improvement initiatives within Sales Operations, aligned with company values of empowerment and ownership.