Sales Coordinator - Eastern Canada

at  ZIM

SUMMARY

Reporting to the Sales & Marketing manager. The Sales Coordinator acts as the main support to the Account Owner’s management of their customer portfolio. The SC conducts a wide variety of customer centric transactions in a timely manner to ensure ZIM’s commercial targets and KPI’s are achieved.

• Serve as the principle point of contact for customer rate requests and on-going price negotiations.
• Manage rate and free time filing in ZIM’s Lead to Agreement (L2A) system.
• Monitor and manage account’s business volume and revenue metrics within the ZIM CRM and ZIM Compass systems.
• Monitor customer’s booking allocation and materialization.
• Interact with other ZIM offices within our global agency network to assist with account related and commercial matters.
• Support AO with customer interactions, information and marketing efforts.
• Requests free time extension approvals from the ZIM Business Unit.
• Target and develop new business opportunities.
• Assist customers with a variety of other operational, customer service and commercial inquiries.
  Location: Montreal, QC
  Schedule: Monday to Friday 9am to 5pm, hybrid work schedule (4 days in the office)

Benefits

• office downtown (1155 René Levesque Ouest, 4th floor) and pet friendly
• competitive compensation
• pension plan
• good time off package

Requirements:
Three to five years related experience or equivalent combination of education and experience.
Bilingual in French
Interpersonal Skills
Function:
Global Sales
Publish in Internal Career Page:
Ye